BMW of West St. Louis - Service Center

Brady and Jeff were super. They were the best I have experienced in years. They made sure the experience was easy. I wou recommend to anyone. experienced in years. They made sure the experience was easy. I wou recommend to anyone. More

Friendly helpful and efficient 👍🏼A very pleasant Friendly helpful and efficient 👍🏼 A very pleasant experience . Brandy gave me an estimated time that my car would be ready and she was able to del Friendly helpful and efficient 👍🏼 A very pleasant experience . Brandy gave me an estimated time that my car would be ready and she was able to deliver 👌🏻 More

Brandy was great; she took her personal time to help me and it was much appreciated. I was disappointed that my appointment was scheduled for Friday but the garage couldn't get to it until Monday; my appo and it was much appreciated. I was disappointed that my appointment was scheduled for Friday but the garage couldn't get to it until Monday; my appointment should have been rescheduled. I would have preferred to drive my own car over the weekend instead of the loaner. Secondly, the service department did not reset the 'service needed' monitor and Brandy had to come out to my home (which is 35 minutes from BMW West STL) to reset it. She went above and beyond to fix an unnecessary issue. More

Brandy is a joy to deal with. She is very prompt and courteous. The video she sent me of my car being inspected was pretty cool too. Thanks! courteous. The video she sent me of my car being inspected was pretty cool too. Thanks! More

Very good experience with my last service. My service rep, Mindy Linn did a great job of keeping me update to ensure there were no surprises. Also, loved the video/text update of the scope/tatus of my r rep, Mindy Linn did a great job of keeping me update to ensure there were no surprises. Also, loved the video/text update of the scope/tatus of my repairs. Thanks! More

Great service on my X3. Mindy did a great job of getting the work done on time with no hassle. Everyone was kind and courteous to deal with. the work done on time with no hassle. Everyone was kind and courteous to deal with. More

Had my first service appointment with suntrup bmw for the used VW Passat I purchased my son in 2019 from Suntrup. Scheduling was online and seamless and the actual service went quick. Brandy was my service used VW Passat I purchased my son in 2019 from Suntrup. Scheduling was online and seamless and the actual service went quick. Brandy was my service advisor. She was super friendly and helpful. She let me know what services are coming due at my next service interval and she also answered my questions regarding service requirements for my warranties. Will definitely go back to this dealer for our next routine service. More

Brandy was very personable me, professional, and efficient. She kept in contact with me and updated on additional recommendations. It was a pleasure doing business with Brandy today. efficient. She kept in contact with me and updated on additional recommendations. It was a pleasure doing business with Brandy today. More

It was great. Brandy provided me with updates of progress all the way through. It was finished right at the time as I was told. This is much better than the treatment I got from Autohaus, St. Louis all the way through. It was finished right at the time as I was told. This is much better than the treatment I got from Autohaus, St. Louis More

Jeff is great! He made coordinating scheduling the pick up my car and dropping it off. He kept me in the loop while it was getting serviced. up my car and dropping it off. He kept me in the loop while it was getting serviced. More