BMW of West St. Louis - Service Center

Great service experience this week. The loaner car was ready when I got there. The turnaround time on getting my own car back was excellent. Brandy was very good about keeping me informed of the progress ready when I got there. The turnaround time on getting my own car back was excellent. Brandy was very good about keeping me informed of the progress on the repairs. Couldn’t ask for better service! More

The best car service till now and the technicians are too good. They found and fixed all the issues that had to my car. Mostly I liked the quality of work good. They found and fixed all the issues that had to my car. Mostly I liked the quality of work More

I've been a customer of BMW of West St. Louis since 2013. My 2 BMW's get the best customer service from Brandy Wise. My 2 BMW's get the best customer service from Brandy Wise. More

Brandy and the tech who worked on my car have done an excellent job from beginning to the end. The appointment I setup from web somehow did not show up in the record, but they made it work anyway. Than excellent job from beginning to the end. The appointment I setup from web somehow did not show up in the record, but they made it work anyway. Thanks! More

Brandy is very friendly to work with. She checked what all services I need and recommended. I am very happy to have her as my advisor all services I need and recommended. I am very happy to have her as my advisor More

Great experience getting service at BMW of West St Louis! Had my X5 in recently and Jeff Daniels made the whole experience fantastic. His warm and friendly attitude gave me confidence my car was going to be Had my X5 in recently and Jeff Daniels made the whole experience fantastic. His warm and friendly attitude gave me confidence my car was going to be well taken care of. Regular notifications of inspection findings were greatly appreciated. Thanks for the great job. Keep it up!! Very nice look on the detailing! Thanks. I also compliment everyone on being Covid compliant. More

My service at the dealership is always amazing. I had Jeff on my last visit, and he went above and beyond to get me a vehicle off the floor to test drive while I waited....he was so kind to do this. Eve Jeff on my last visit, and he went above and beyond to get me a vehicle off the floor to test drive while I waited....he was so kind to do this. Everyone is so friendly and helpful...just a great place! More

Mindy was excellent and they took great care of my vehicle during a routine Oil change maintenance visit... including a last minute request for Cliajet service. vehicle during a routine Oil change maintenance visit... including a last minute request for Cliajet service. More

Any service I have needed has been handled professionally and with great communication by Brandy Wise. Really appreciate the ease of doing business with West County BMW! and with great communication by Brandy Wise. Really appreciate the ease of doing business with West County BMW! More

Very accommodating and the team seems to communicate well internally. Talked to Nicole to schedule the service and inspection appt. Brandie actually met me at the appt and kept my car clear of the rain as internally. Talked to Nicole to schedule the service and inspection appt. Brandie actually met me at the appt and kept my car clear of the rain as requested. On time, efficient and accommodating during my wait. More