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BMW of West St. Louis - Service Center

Manchester, MO

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253 Reviews

253 Reviews of BMW of West St. Louis - Service Center

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December 17, 2020

Jeff Daniels was excellent. He followed up on my service and kept me up to date on the progress so I can plan my day accordingly. More

by GRedwanly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

Thanks for your feedback on your recent visit to BMW of West St.Louis . I'm glad to hear that Jeff our team was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 16, 2020

Emilia Rapp and Mindy Linn were quite helpful. I look forward to seeing the service folks for a touchup job in the next few days. More

by rhummel
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

Thanks for your feedback on your recent visit to BMW of West St.Louis . I'm glad to hear that Mindy and our team was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 16, 2020

Jeff Daniels was a great service advisor - he kept it very simple and efficient for us! Would highly recommend. Thanks Jeff for keeping us informed and proactively figuring out the problems and the sol More

by jsutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

Thanks for your feedback on your recent visit to BMW of West St.Louis . I'm glad to hear that Jeff our team was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 13, 2020

Brandy was terrific. I appreciate all the effort she put into informing us about our vehicle. I really enjoyed the videos showing us exactly where the problem(s) was. Thank you More

by Msoliveoyl68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 11, 2020

Brandy was great as always!! Top notch service, always in communication! She told me the price from beforehand and sent me videos and updates on when my car was complete and set me up with a loaner!! Thank y More

by Mmivf6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

It's great to hear that Brandy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

December 11, 2020

Fantastic service!! It's great you are able to share the mechanic's video with the customer -- that's awesome!! And, Brandy Wise is very knowledgeable and takes time to answer any questions I have. More

by Julie Mills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 11, 2020

Awesome service by Brandy! She is the absolute best! I will for sure be coming back with my other BMW’s and bringing them to her! More

by Cainmitch29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

December 10, 2020

Brandy was awesome! She kept us updated on the status of the vehicle and was super nice and professional. It was super easy to drop the car off and pick it up. More

by Julie W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

December 08, 2020

Great Service ! Mindy provide all the support needed during my stay and during the time of my service, the place is pretty good for wait for the car as well. More

by Fabiola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with Mindy, here at BMW of West St.Louis. We appreciate your business and hope to see you again soon.

December 04, 2020

BMW of West St Louis service is top notch. Their service advisors Brandy, Jeff, and Mindy, along with their technicians, always provide great service! Thanks! More

by Steve L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise, Craig Suntrup
Dec 07, 2020 -

BMW of West St. Louis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with our service department, here at BMW of West St.Louis.

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