BMW of West St. Louis - Service Center

Brandy was great!!! Very friendly, professional, and communicated well. The car took a little longer than anticipated, but Brandy explained what was going on along the way communicated well. The car took a little longer than anticipated, but Brandy explained what was going on along the way More

Exceptional customer service. Always take care of me and my vehicle. It’s like going to visit childhood friends or family members. I’m looking forward to the next visit. my vehicle. It’s like going to visit childhood friends or family members. I’m looking forward to the next visit. More

BMW is a great business to deal with. Their service department has great employees such as Brandy. She is very detailed and kept me informed of my car’s status when it was there. department has great employees such as Brandy. She is very detailed and kept me informed of my car’s status when it was there. More

The service provided to me was exceptional. My issue was diagnosed properly and the service provided was efficient and affordable. My service pro was Mindy diagnosed properly and the service provided was efficient and affordable. My service pro was Mindy More

Brandy Wise our service advisor was fantastic. She got us in and out of the service department quickly, answered all our questions, and provided us with a loaner vehicle. The video updates from the technicia in and out of the service department quickly, answered all our questions, and provided us with a loaner vehicle. The video updates from the technicians were also very helpful. I would highly recommend BMW West St Louis for all your service needs. More

I appreciate the helpfulness of my service representative, Brandy. She has great customer service skills. I like that I am kept informed about the progress of my service. representative, Brandy. She has great customer service skills. I like that I am kept informed about the progress of my service. More

Brandy Wise was amazing! Helped me a lot, she told me what was wrong with my car and I really appreciate that! Thank you BRANDY!! what was wrong with my car and I really appreciate that! Thank you BRANDY!! More

Brandy made my visit a pleasure. She is very knowledgeable, friendly, and courteous. She went above and beyond in solving issues with BMW Assist and called and spoke with them concerning my issu knowledgeable, friendly, and courteous. She went above and beyond in solving issues with BMW Assist and called and spoke with them concerning my issue. More

I’m very happy with the level of service Mindy and the team provided. Will definitely be back for the next service visit - thank you so much! team provided. Will definitely be back for the next service visit - thank you so much! More

I had a fantastic first experience with my new BMW at the dealership for service. Mindy was knowledgeable and communicated everything in a timely manner! dealership for service. Mindy was knowledgeable and communicated everything in a timely manner! More