BMW of West St. Louis

Hands down the best car buying experience I’ve had. Grayson made a typically arduous process very seamless! Thank you Grayson! Grayson made a typically arduous process very seamless! Thank you Grayson! More

Dave Ware is a wonderful advocate for a buyer at BMW of West St. Louis. He was readily available, knowledgeable, professional, and a lot of fun to work with. Buying a car can and should be a great experi West St. Louis. He was readily available, knowledgeable, professional, and a lot of fun to work with. Buying a car can and should be a great experience and Dave made it so for us. This was our first transaction with Dave but we will certainly be in touch with him for our next purchase! We highly recommend Dave. More

Edit to my original 5 star review… Sai and Craig did a great job of taking care of me the day I bought my vehicle, but my experience has been going down hill… Apparently there were delays with the paperwo great job of taking care of me the day I bought my vehicle, but my experience has been going down hill… Apparently there were delays with the paperwork and sending me the title which was not communicated to me. It took me a whole week and about 12 different phones calls to finally get ahold of the financing manager that helped me, only to find out that they did not have the title to the car I purchased. I asked for them to send me a copy of the extended warranty paperwork because I never received that either, they sent this to the wrong address. A address that I have never been associated with and should not have been on my file. I am not impressed with the follow up work on my purchase and will continue to adjust my review accordingly. More

I haven't ever had a more pleasant car buying experience than I had with Grayson! From the moment I arrived, I was made to feel welcomed and a part of the family. I chose BMW of West Saint Louis because it than I had with Grayson! From the moment I arrived, I was made to feel welcomed and a part of the family. I chose BMW of West Saint Louis because it was a family owned dealership, and they did not disappoint. I was treated fantastically throughout my experience by everyone involved, the owner came over to check on my experience, and Grayson was extremely professional for the entire day. She answered all of my questions, and she never hesitated to get keys to let me look in a car or drive a car. Her main goal was to find me a vehicle I would be happy with, and she did that and more. Grayson was sweet and kind, and she explained every step of the process to me. She was fantastic about explaining the features of the car, and was very helpful. I can't recommend her highly enough, and I wish I could give her more than 5 stars. I will be buying all of my cars in the future from Grayson! More

Jada was a pleasure to deal with. Was very knowledgeable and provided all the info I needed to help me in my car buying journey. Was very knowledgeable and provided all the info I needed to help me in my car buying journey. More

Can't even say enough about Grayson! Easiest buying experience ever. She was a joy to work with and will always go back to Suntrup. Easiest buying experience ever. She was a joy to work with and will always go back to Suntrup. More

This is the fifth car I’ve purchased from BMW of West St. Louis, and every time the experience is top-notch. From the moment you walk in, they make the car-buying process seamless and enjoyable. Dave Ware is Louis, and every time the experience is top-notch. From the moment you walk in, they make the car-buying process seamless and enjoyable. Dave Ware is fantastic, treating us like family every time. Craig, the owner, personally greets customers, and Bob in finance closes deals without any pressure. Test drives are easy, and the entire team truly values their customers. If you want a dealership that gets it right, this is the place to go. More

I didn’t even buy a car but Anes and Maria were super patient and helpful and I highly recommend them. No pressure, helpful and professional. I will definitely go back when I am ready to buy a car! patient and helpful and I highly recommend them. No pressure, helpful and professional. I will definitely go back when I am ready to buy a car! More

They had a great selection of M cars and were actually referred by another St. Louis dealer! Before I even walked in, I was approached by Mitchell, my client advisor. He was very knowledgeable about the referred by another St. Louis dealer! Before I even walked in, I was approached by Mitchell, my client advisor. He was very knowledgeable about the car I was looking for and followed up with a proposal same day. There was no pressure at all, from the sales process through the paperwork. Best experience purchasing a new car that I've had so far. I would highly recommend working with Mitchell and this dealership. More

Sydney was a pleasure to work with. She listened to what I was looking for, talked through my options with me, and I didn’t feel any pressure throughout the entire process. She was extr She listened to what I was looking for, talked through my options with me, and I didn’t feel any pressure throughout the entire process. She was extremely helpful and I highly recommend! More