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BMW of West St. Louis

Manchester, MO

4.9
2,576 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,576 reviews

September 22, 2018

Helpful & Knowledgeable Johnny is a very knowledgeable person in his field, or should I say, a genius. As a close friend of his, he never looked down on me for having less kn More

by smistrih
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonny Polo
Sep 24, 2018 -

BMW of West St. Louis responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

September 21, 2018

A Great Experience I had a pleasant experience with everyone I met at the dealership. I was happy with the deal I was able to make on the trade and I love my new X5. Wi More

by Closed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran
Sep 24, 2018 -

BMW of West St. Louis responded

Thank you so much for your kind words and recommendation! We look forward to working with you in the future.

September 20, 2018

Great experience! One of the best salesmen I have ever met! He has a great passion for what he does, and great customer service! Highly recommended! Whether you are loo More

by grgy-mans
Recommend Dealer
Yes
Employees Worked With
Jhonny Polo
Sep 21, 2018 -

BMW of West St. Louis responded

Thank you so much for your kind words and recommendation! Our team always enjoyed having you here, and we look forward to working with you in the future.

September 19, 2018

Jhonny is a great asset to BMW Jhonny has the best personality and the best customer service, he will find the perfect car that fits your need and wants!... he’s a car enthusiast an More

by Ilham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonny Polo
Sep 20, 2018 -

BMW of West St. Louis responded

Thank you so much for the outstanding review! We are very lucky to have Jhonny on our team, and we are so happy to hear that you have enjoyed working with him. We appreciate your business and look forward to working with you again!

September 19, 2018

Fast service , very good team . Mr.Polo : Thank you so much for your patient. I was so happy and thankful with this employee who has a very excellent experience More

by gretasda1983
Recommend Dealer
Yes
Employees Worked With
Jhonny Polo
Sep 21, 2018 -

BMW of West St. Louis responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

August 31, 2018

Awesome team. Very patient sales person- Veronica. Friendly owner- Mr. Suntrup is always energetic. And great thanks to Mr. Sino for showing me all the Great featur More

by Mike123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sino, Veronica Tran
Sep 04, 2018 -

BMW of West St. Louis responded

Congratulations on your vehicle and thank you for giving us the chance to earn your business. Our team wishes you all the best, and we are here for any future needs. Come back and see us again!

August 26, 2018

Excellent service! I immediately felt welcome by Brandon. As a first time buyer, Brandon was honest, open and guided me through the financing process. Brandon and Scott More

by Elephant43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Stoppins
Aug 27, 2018 -

BMW of West St. Louis responded

Thank you so much for your kind words and recommendation! We are so happy to hear that our team provided you with the service you deserved and made you feel like a part of the family. It was such a pleasure having you here, and we look forward to working with you in the future.

August 25, 2018

Great overall expenrience in getting my first car I bought a used 2015 BMW 228xi, which is my first car. Veronica Tran is very nice and helpful and gave me many useful advices. Overall experience is g More

by TS
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Aug 27, 2018 -

BMW of West St. Louis responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing BMW of West St. Louis. We hope you enjoy your car for many years!

August 23, 2018

Great buying experience The dealership did an outstanding job in finding the right vehicle for us. Veronica Tran took great care in matching.us with perfect fit options. More

by Joel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran
Aug 24, 2018 -

BMW of West St. Louis responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Thank you for your business, enjoy your vehicle!

August 21, 2018

Quick and easy! I knew what car I wanted and was hoping for a painless, fast purchase with no hassles or games. Veronica and her colleagues provided a smooth, very cu More

by Victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Whay, Steven Toppin, Veronica Tran
Aug 22, 2018 -

BMW of West St. Louis responded

We try to provide each customer with a great, no-pressure and helpful sales experience, and we are so happy to hear that Veronica and the team did just that. It was such a pleasure having you here, and we can't thank you enough for the chance to earn your business. We wish you all the best and we hope you enjoy your vehicle for many years!

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