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BMW of West St. Louis

Manchester, MO

4.9
2,576 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,576 reviews

December 06, 2018

Great experience Friendly, low pressure staff. Good selection of used and new cars. Reasonably quick on the financing and paperwork. Bmw genius was helpful. Price More

by Loveconvertible58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

BMW of West St. Louis responded

At BMW of West STL, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Enjoy your vehicle!

December 04, 2018

Ask for Jhonny I purchased my infinity QX80 from Jhonny, he was professional and very nice! I love my car, you’ve gained a customer for life. Thank you. More

by Aboudalhamid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonny Polo
Dec 05, 2018 -

BMW of West St. Louis responded

Hello there! Jhonny and the team were glad to help you get into the SUV you were looking for. Thank you for sharing this feedback with our team and we wish you many happy miles in your new vehicle!

December 03, 2018

Happy Customer I have never had a team work so hard to make my dream happen. Veronica Tran and the finance manager spent hours to make sure that i got what I wanted More

by Jelledge1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Dec 04, 2018 -

BMW of West St. Louis responded

Hey there! Veronica and the team at BMW of West STL were glad to work hard to get you into your dream vehicle! Thank you for being a part of our family and we wish you many happy miles in your new ride!

December 01, 2018

Superior Service The service is Superior to the many BMW Dealerships I visited over the 3 week period I have been shopping for the right vehicle. The staff and special More

by Crazynick75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Toppins , Veronica Tran
Dec 03, 2018 -

BMW of West St. Louis responded

Steven is such an asset to the team at BMW of West STL and we are so glad that you got to experience his dedication to customer service. Thank you for the kind words and recommendation!

November 29, 2018

Defining what customer service should be This is the second car we've purchased from BMW West. There is just no reason to look elsewhere. The entire process is incredible. Veronica is an amaz More

by Mhorton001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Toppings , Veronica Tran
Nov 30, 2018 -

BMW of West St. Louis responded

Hi there! We are so glad to hear that you have purchased two vehicles with our team now. Veronica is always happy to help. Please let us know if you have any questions! Enjoy your new ride!

November 26, 2018

Johnny Polo was very helpful. The dealership is very good. Every one works like a team . The entire team in this dealership works like a team .They have team spirit . My contact More

by BMW JOHNNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
johnny polo, Jhonny Polo
Nov 27, 2018 -

BMW of West St. Louis responded

Jhonny and the team were glad to explain the different models to you during your visit. We are so glad that you found what you were looking for at BMW of West St. Louis!

November 24, 2018

Good Experience One of the best car buying experiences I’ve had! Everyone I encountered was extremely professional, courteous and helpful....no pressure, very relaxe More

by Oldschool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Ancona Bob Whay
Nov 26, 2018 -

BMW of West St. Louis responded

Brandon, Bob, and Ty were glad to assist you during your visit to our dealership. We hope that you are loving your new vehicle!

November 23, 2018

Purchased used bmw Quality of product great. Sales people,managers, finance manager, all great. They explain everything in plain language, only knock is the traffic comi More

by Kiasha1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Nov 26, 2018 -

BMW of West St. Louis responded

Hi there! Veronica and the entire BMW of West STL team were glad to assist you during your visit. We hope to work with you again in the future!

November 21, 2018

Easy Purchase Jhonny was friendly and easy to work with. I am very happy with my experience and excited about my new car and more importantly pleased with the price More

by RZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonny Polo
Nov 26, 2018 -

BMW of West St. Louis responded

Jhonny is such an asset to the team here at BMW of West St. Louis and we are so glad to hear that you enjoyed your time with him. Enjoy your new ride!

November 20, 2018

Amazing car-buying experience! I received first class customer service from Brandon Giganti! His service and integrity are absolutely top notch. Brandon is a completely non "car sal More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

BMW of West St. Louis responded

Linda, we are so glad to hear that you enjoyed your time with Brandon. He was happy to help you find the X5 you were looking for! Thank you for choosing BMW of West STL!

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