BMW of West St. Louis

Customer Service I live in Colorado, and, I was in St. Louis visiting over the holidays. I was in the market to buy a car, stopped by this BMW to just look, and was pl I live in Colorado, and, I was in St. Louis visiting over the holidays. I was in the market to buy a car, stopped by this BMW to just look, and was pleasantly surprised to sign a deal on a BMW X5! Mr. Foster was very helpful in negotiating a no fuss deal for me. Everyone there was so kind and professional. I had to leave to come back to Colorado, and the paper work was sent overnight for me to sign. When I went back to pick up my car, all the features of the car was explained to me. When I got back to CO, I had to call them to review some of those features, and, they were explained to me again very patiently. If you are in the market for a BMW, this is the place to go! More

Excellent Service I visited the dealership based on the reviews I read from Veronica Tran's page. She was excellent!!! She provided the best service from start to finis I visited the dealership based on the reviews I read from Veronica Tran's page. She was excellent!!! She provided the best service from start to finish. I also received great support and direction from Linzie Foster Sr. Both were very honest and supportive throughout my decision making process. I have recommend both of them to my co-workers and family members. This was truly the best experience I could have received from any dealership. More

Excellent Customer service Excellent customer service experience Highly Recommended as the staff is very friendly and professional They do all what they can to complete the d Excellent customer service experience Highly Recommended as the staff is very friendly and professional They do all what they can to complete the deal and make you happy More

Great If three letters and two words could describe a good dealership it would be BMW and THE BEST Thanks to a great sales representatives Veronica Tran I If three letters and two words could describe a good dealership it would be BMW and THE BEST Thanks to a great sales representatives Veronica Tran I now have my dreams to come true More

New (and happy) BMW Owner Just wanted to say how helpful and informative Sina was in showing our entire family what we needed to know about our new X1. Very grateful for the ov Just wanted to say how helpful and informative Sina was in showing our entire family what we needed to know about our new X1. Very grateful for the overview on the date of purchase as well as the follow up visit to our home 2 weeks later. More

Great experience and great price Veronica was amazing to work with and the price couldn't be beat. I got a fair deal on my trade in and now have the convertible I've always wanted. Veronica was amazing to work with and the price couldn't be beat. I got a fair deal on my trade in and now have the convertible I've always wanted. Thanks so much! More

Great place to buy your next car Great people to buy your next car from. Friendly and willing to work with you to make a good deal. Great warranty too. We recommend checking this Deal Great people to buy your next car from. Friendly and willing to work with you to make a good deal. Great warranty too. We recommend checking this Dealer out. The owner personally came over to chat and to thank us for our Business. Chuck and Lyn More

My third BMW This dealership is top notch! From the sales people, the finance team, and the owner Craig. This is the third BMW I have bought from this dealership, This dealership is top notch! From the sales people, the finance team, and the owner Craig. This is the third BMW I have bought from this dealership, they are fantastic to deal with, and make you feel very comfortable, and show they appreciate your business. More

BMW 528xi 2009 I sincerely thanks to Craig and everyone of BMW of West St Louis for helping me to get the right vehicle. I worked with Dave Ware for buying my vehicl I sincerely thanks to Craig and everyone of BMW of West St Louis for helping me to get the right vehicle. I worked with Dave Ware for buying my vehicle, he had helped me to get the vehicle at the desired price for me. Thanks everyone. I wish you all the best. More

Great people but very long process While Veronica and Kyle did a great job answering questions, the process to get the car ready and sign the paperwork was very painful. The whole proc While Veronica and Kyle did a great job answering questions, the process to get the car ready and sign the paperwork was very painful. The whole process took over 4 hours! We bought a mini Cooper for our son earlier this year and that entire process took 1/2 hr. Of course, we didn't need a test drive and we didn't need an explanation on how the car worked (which the BMW genius did very well), but the car was ready and paperwork was ready in a fraction of the time compared to our experience at BMW. We had informed BMW that we would arrive at 2:30pm but the car's e battery was dead and the tire pressure was low. That really didn't hamper the experience much, but whatever time it took to prepare the paperwork and get that car ready was way, way, way, way too long. More