BMW of West St. Louis

Buy your car literally anywhere else for a better experience Bought a used Corvette from this dealership several months ago. Although the buying experience went well, everything else has been a nightmare. I ende Bought a used Corvette from this dealership several months ago. Although the buying experience went well, everything else has been a nightmare. I ended up taking the car to get inspected by a different dealership and it revealed the shocks were completely shot, a leak in the power steering system, and a bad differential. You would expect a "certified" pre-owned vehicle to actually be inspected before they tried selling it but who know what actually goes on in their service department. Besides the mechanical issues I have also had an awful time trying to get the car registered in my state. They told me they would take care of it a month ago and I still haven't heard anything back from them, even with me calling every day. You have to wonder how they are still in business with their customer service being as bad as it is. Do yourself a favor and buy a vehicle from literally anywhere else but here. More

Excellent customer experience all around! I had a great experience today with Veronica as my advisor. She made me very comfortable throughout the whole experience. I appreciate how easy it w I had a great experience today with Veronica as my advisor. She made me very comfortable throughout the whole experience. I appreciate how easy it was to get my new X-5. More

Amazing service Everybody at the dealership was amazing! From sales to financing. They got me the vehicle I wanted, equipment with everything I needed. Thanks Mike & Everybody at the dealership was amazing! From sales to financing. They got me the vehicle I wanted, equipment with everything I needed. Thanks Mike & Steve More

Review Excellent customer service satisfied with my purchase would highly recommend to check these guys out mike kuhlmann is a great salesman he go work with Excellent customer service satisfied with my purchase would highly recommend to check these guys out mike kuhlmann is a great salesman he go work with you More

Satisfied customer. First thing first big thanks to Veronica who did a great job. Second there was a fuel sensor faulty dealership willing to fix it. One again Thank you First thing first big thanks to Veronica who did a great job. Second there was a fuel sensor faulty dealership willing to fix it. One again Thank you Veronica. More

Excellent Service Veronica, Linzie Sr. and Steven provided excellent customer service. All three individuals went above & beyond to meet my needs and goals & make my ex Veronica, Linzie Sr. and Steven provided excellent customer service. All three individuals went above & beyond to meet my needs and goals & make my experience great. More

BMW Of West St. Louis Was Great Great buying experience for the purchase of 2019 BMW X3. No pressure to buy. Rami let me take vehicle home overnight to show wife. This sealed the Great buying experience for the purchase of 2019 BMW X3. No pressure to buy. Rami let me take vehicle home overnight to show wife. This sealed the deal. More

Amazing service Mike was so patient with my family when we started looking for a car for our daughter. He searched and re-searched as we changed our criteria. Cannot Mike was so patient with my family when we started looking for a car for our daughter. He searched and re-searched as we changed our criteria. Cannot say enough about the fantastic service he gave us whilst finding us the perfect car. We will definitely be repeat customers! More

All around good would recommend this dealership Rami did a great job no pressure to buy ,knew a lot about the car for being realativly new at the job. Also returned my call on his off hours and was Rami did a great job no pressure to buy ,knew a lot about the car for being realativly new at the job. Also returned my call on his off hours and was willing to come in on his off day to deliver the car. Sales manager, finance guy, service people all good. All around great experience. More

Experience at BMW West STL I received outstanding guest service from everybody here. My salesman, Rami, did an amazing job helping me find the right vehicle for the right price. I received outstanding guest service from everybody here. My salesman, Rami, did an amazing job helping me find the right vehicle for the right price. They gave me a very good offer on my trade in. Rami was very easy to get along with while being professional. I highly recommend Rami and this dealership. More