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BMW of West St. Louis

Manchester, MO

4.9
2,576 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,576 reviews

August 23, 2019

Positive vehicle buying experience This was a good car buying experience. Veronica Tran is a knowledgeable sales person who helped us make a good decision replacing our 10 year old car More

by Magnus_fett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Aug 26, 2019 -

BMW of West St. Louis responded

Thank you so much for your positive comments about our dealership, and congratulations on your new car! We're glad to hear we delivered such a great experience.

August 23, 2019

Test drive x3 I went in to test drive a x3 bmw suv. Veronica was the only one that greeted me, and was the sales rep that showed me the suv. She gave a detail showi More

by Stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Aug 26, 2019 -

BMW of West St. Louis responded

Thank you for the great feedback, we hope to be of service to you soon.

August 22, 2019

Wonderful Experience We had a wonderful experience at BMW of West St. Louis. Rami Ramadan and Steve Toppings are the best. Very helpful, knowledgeable, friendly, and down More

by dthills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Toppins, Rami Ramadan
Aug 23, 2019 -

BMW of West St. Louis responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

August 21, 2019

Easiest Car buying experience I’ve had Mike and the finance guy Bob and the owner is some of the nicest real down to earth people you will want to meet and make your car buying experience a More

by jrrjeffery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kuhlmann
Aug 22, 2019 -

BMW of West St. Louis responded

Thank you for your awesome review about our team & the overall experience you had with us.

August 20, 2019

Mike K was great! Thoroughly enjoyed working with Mike and the team at BMW West County! I didn’t feel pressured or rushed and they were very clear and descriptive about More

by regina.taylor421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kuhlmann
Aug 20, 2019 -

BMW of West St. Louis responded

We appreciate your feedback and are happy to hear that our team was able to meet your needs.

August 20, 2019

Outstanding Customer Service!!! Steve Toppins is ALWAYS my go-to guy when it comes to buying a car. I followed him from the previous dealership he worked at for many years because he More

by Pachecoe135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Toppins
Aug 21, 2019 -

BMW of West St. Louis responded

Thank you for your business & thank you for sharing your wonderful comments about Steve!

August 19, 2019

Professional, courteous and customer focused The team at BMW of West St. Louis was top notch in my opinion. From my first interaction with Veronica and Kyle through negotiation and trade in wit More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran
Aug 20, 2019 -

BMW of West St. Louis responded

Thank you for the review and recommendation. We appreciate your business!

August 19, 2019

Great experience Rami was great he was patient and made sure it was what I wanted. He treated me like a person and not just a sale. Thank you for everything for now on More

by Jamica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Ramadan
Aug 20, 2019 -

BMW of West St. Louis responded

It is wonderful to hear that Rami made your visit with us fantastic.

August 16, 2019

Found my dream BMW! We keep our cars a long time so we don’t shop for a new one very often. I actually hate the process. Brandon did a great job making it painless. We en More

by Jeff26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar (BMW Genius)
Aug 16, 2019 -

BMW of West St. Louis responded

Feedback from you is one way we know we are achieving our goals.

August 15, 2019

Happy Customer! I had a great experience purchasing a new BMW 640i GT. My salesman, Brandon was awesome in helping me navigate the rather unusual purchase from anothe More

by YBN DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

BMW of West St. Louis responded

We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at BMW of West St. Louis.

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