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BMW of West St. Louis

Manchester, MO

4.9
2,576 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,576 reviews

September 07, 2019

Brandon Giganti Brandon was a pleasure to deal with. He was knowledgeable and made the buying process seamless. We highly recommend Brandon Giganti for all your new o More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

BMW of West St. Louis responded

Thank you for your business & thank you for sharing your wonderful comments about Brandon.

September 06, 2019

Great service! u Sturma, AKA the Sturmanator, Lindsay Foster Sr. and Steve Toppins were very nice, helpful and welcoming. Paul spent his evening out in the rain to More

by Naomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sturma, Steven Toppins
Sep 06, 2019 -

BMW of West St. Louis responded

Naomi, we cannot thank you enough for giving us a second chance!

September 06, 2019

Almost perfect We had a lovely time.. compared to all the times we purchased cars, this by far was a great experience. Johnny is great! Mr. Suntrup was great! The ma More

by Lisa Sacco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonny Polo, Craig Suntrup
Sep 09, 2019 -

BMW of West St. Louis responded

Hi Lisa, we're sorry to hear your are experiencing issues. Please keep us in the loop as far as the repairs. If you have any issues, please reach out to Elliot Silk at esilk@suntrup.com.

September 05, 2019

Wonderful experience! Adam was wonderful!! He treated us like family and went above and beyond for us!! We were buying a less expensive car for our son and we were treated More

by Tabitha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Ishac, Steven Toppins
Sep 06, 2019 -

BMW of West St. Louis responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

September 05, 2019

Excellent all around I bought a brand new X3 from Jhonny at BMW of West St louis and the whole experience was absolutely amazing! We ordered the car and we took delivery a More

by Ilham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonny Polo
Sep 06, 2019 -

BMW of West St. Louis responded

We are very happy to know you left our dealership satisfied with your purchase and shopping experience. We appreciate your business and we would love to work with you again.

September 03, 2019

See Veronica, super sales lady. Veronica was so helpful. I feel she got me the best price possible. Brent also was so friendly, was so laid back and common sense and he too made me f More

by steven_fieg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran, Steven Toppins, Craig Suntrup
Sep 04, 2019 -

BMW of West St. Louis responded

We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us.

September 03, 2019

Leasing X5 I had an excellent experience with BMW of west county and especially Rami is excellent. Very professional and worked with me to get what I wanted. The More

by Armin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Ramadan
Sep 04, 2019 -

BMW of West St. Louis responded

Our team works hard to make sure every customer leaves happy, and we're trilled to learn you experience reflected that.

September 03, 2019

Recall Had a recall on my car, did not know it would take 2 days. Service Dept manager? Jeff helped make it a perfect transition. He gave me a loaner vehicle More

by Missie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

BMW of West St. Louis responded

Missie, we can't thank you enough for your kind words about Jeff and our service department. We know recalls are an inconvenience, but we take the time to make sure your vehicle is repaired properly. It is great to hear Jeff made the transition easy!

September 01, 2019

Never expected to walk out with a new BMW but so glad we did The entire sales team made our buying experience smooth and easy. They were friendly and professional and very willing to work with us. Love our new More

by Bluebeamer
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran
Sep 03, 2019 -

BMW of West St. Louis responded

We are very happy to know you left our dealership satisfied with your purchase and shopping experience. We appreciate your business and we would love to work with you again.

August 31, 2019

Great buying experience! Mike Kuhlmann was terrific - very professional, responsive, and pleasant to deal with. I would highly recommend working with Mike for a new BMW purch More

by FatherChompy
Recommend Dealer
Yes
Employees Worked With
Mike Kuhlmann
Sep 03, 2019 -

BMW of West St. Louis responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

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