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BMW of West St. Louis

Manchester, MO

4.9
2,576 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,576 reviews

October 29, 2019

Owner of Dealership Greeted Me Excellent experience and service from two salesmen, Dave Ware and Brandon Giganti who were easy to work with. The dealership owner came over to me an More

by Pluto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

BMW of West St. Louis responded

We are so glad to hear our team could provide you with a great car-buying experience. We wish you many safe, happy miles and hope you come back to see us!

October 28, 2019

Excellent buying experience The salesman was very helpful, honest and fair. Went far beyond the call of duty in investigating an equipment we wanted and made it happen. More

by Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonny Polo
Oct 28, 2019 -

BMW of West St. Louis responded

We love to hear this feedback. Thanks for sharing it with us! We appreciate your business and hope you come back to see us!

October 26, 2019

Great service I went in to ask a question about a problem I was having with another location and my issue was solved within a few days. More

by Moose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sturma
Oct 28, 2019 -

BMW of West St. Louis responded

We're glad to hear this! Thanks for choosing us. We are here for any future needs and hope you come back to see us!

October 26, 2019

Great service I was looking to purchase a BMW from this dealership and even though the deal did not happen the customer service I was provided was nothing but excel More

by Kopf22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malik Johnson
Oct 28, 2019 -

BMW of West St. Louis responded

We're so glad to hear this. Your business and recommendation mean a lot us. We look forward to your next visit with us!

October 25, 2019

It’s my second car from the same place So I have got a car from Adam before, he Went through everything with me before buying the car, he was so helpful, knew exactly what I want, and he so More

by Youssof
Recommend Dealer
Yes
Employees Worked With
Adam Ishac
Oct 28, 2019 -

BMW of West St. Louis responded

We love to hear this. Thanks for continuing to choose us. Your business and loyalty mean a lot to us. We look forward to your next visit!

October 25, 2019

Great experience buying a car. My 20 year old BMW recently moved beyond the point of no return. Within 24 hours of discovering it was beyond repair, Mike Kuhlmann had me driving hom More

by Jan Pardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kuhlmann
Oct 28, 2019 -

BMW of West St. Louis responded

We are so glad to hear that you had a great car-buying experience at our store. Thanks for your business and the great review. Please come back and see us!

October 22, 2019

Was sold a car that was wrecked My husband and I purchased a BMW 320i from this dealership. Less than 2 weeks later I had it appraised and found out it had been wrecked on the car fa More

by BS2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Whay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Ramadan
Oct 23, 2019 -

BMW of West St. Louis responded

Thank you for taking the time to give us your honest feedback. We take pride in giving our customers a transparent and fair car-buying experience. We are sorry to hear that you do not feel that is what you received. However, we absolutely encourage our customers to check CarFax if they see that as necessary. CarFax may reveal things that AutoCheck does not, however, that goes both ways. Two reports can definitely be beneficial. That being said, we will now certainly inform future customers about the accident that we have been aware of from CarFax. We have reached out to you about this situation directly, however, if you would like to speak about it further please contact Linzie Foster at lfoster@suntrup.com. Thank you.

October 22, 2019

Best price for car in st.louis Best dealer I ever see, first time visit and buy a car with confident with they’re Friendly and professional Service, I’m happy with My purchase. Thx More

by Mien Lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran
Oct 22, 2019 -

BMW of West St. Louis responded

We're so glad you had a great experience with us and that you are happy with your purchase! Congrats on the new vehicle. We wish you many safe, happy miles and hope you come back to see us!

October 21, 2019

Great stuff I am impressed with how well put together this dealership is. I have bought many new vehicles and they did a great job. Thank you Rami and Steve for m More

by ralphiejohn1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Toppins, Rami Ramadan
Oct 22, 2019 -

BMW of West St. Louis responded

We love to hear this, RJ. Thanks for sharing your experience with us. Your business means a lot to us! Come back and see us!

October 21, 2019

Good Overall Experience Very happy with the purchase process. Adam Ishac was very thorough and worked with me to make sure that I was happy with vehicle I was looking for. He More

by Kurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Ishac, Rami Ramadan
Oct 22, 2019 -

BMW of West St. Louis responded

We are so glad to hear that you had a great experience, Kurt! We are here for any future needs. Please come back and see us!

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