BMW of West St. Louis

Professional, quick, and sharp. Not one complaint with my experience with Johnny. It really was such a pleasure and he made everything very smooth for me. Would definitely recommend this dealer and certainly experience with Johnny. It really was such a pleasure and he made everything very smooth for me. Would definitely recommend this dealer and certainly Johnny being who I dealt with. More

Paul Sturma Is The Best I have dealt with many car dealers over the years. Some were good, some were mediocre, and some were terrible. But, my last experience with a car de I have dealt with many car dealers over the years. Some were good, some were mediocre, and some were terrible. But, my last experience with a car dealer was a very unique situation: 1) I was buying a motorcycle 2) They are almost 900 miles away from my home 3) I have never purchased a vehicle remotely before Paul Sturma, whom I now call friend, turned a very scary experience into a joyful one. Not only did I get an unheard of price for a motorcycle (yes, they are a BMW auto dealer), but Paul treated me like I was buying a 200,000.00 BMW automobile. Paul took me by the hand, showed me the BMW K1300GT motorcycle that they had in stock, and through video phone call acquainted me with every detail of the bike. I myself am a BMW motorcycle enthusiast. So, I can tell you, this is no small order.. Paul worked very closely with my shipper of choice (James Hastings with Sandtown Ranch Transportation Services in Batesville, AR - 870-307-3357) to insure that no detail was left unaddressed. Paul, what can I say? You are a great guy. You have truly earned my trust. Every sales pro should treat their customers like you treated me. A BIG 5 STARS FOR BMW OF WEST ST. LOUIS AND PAUL STURMA. More

Excellent experience working with Mike I didn't think I could make the decision to have a new car when my husband and I just took a window shopping in BMW of West St. Louis several days ago I didn't think I could make the decision to have a new car when my husband and I just took a window shopping in BMW of West St. Louis several days ago. Mike gave us great help on this. Even though our espression was not good enough, Mike magically got all points what we need and help us finding the perfect one we expected. We are very satisfied with Mike. More

Great experience Paul Sturma made the car purchasing process seamless. He stayed at the dealership late and was very patient. I was severely over miles and upside down Paul Sturma made the car purchasing process seamless. He stayed at the dealership late and was very patient. I was severely over miles and upside down in my lease. Paul found offer that would get me out of the lease in a vehicle that I absolutely love. I also have to mention that he drove each vehicle that I wanted to see to the door during a thunderstorm (tornado warning). Everyone at the dealership was very kind. I come in for maintenance regularly and Linzie Sr and Linzie Jr always stop to say hello and to see how I’m loving my car. I will definitely be back for my next vehicle. More

An Experience Like None Other Awesome car buying experience at BMW of West StL! Brandon was great to work with - he was knowledgeable and offered great suggestions for cars we wer Awesome car buying experience at BMW of West StL! Brandon was great to work with - he was knowledgeable and offered great suggestions for cars we were interested in purchasing, not to mention patient, as we struggled to make our decision. Even in Brandon's absence one day, other staff members jumped right in to help. We also had the pleasure of working with Steven on our financing - I never knew that experience could be so painless. Big thank you to both Brandon and Steven! Our soon to be 16 year old daughter thanks you too. Will be back for another car!!! More

Dave is ABSOLUTELY AWESOME-best car buying experience EVER, seriously above and beyond what we expected. Dave answered all our questions, helped us make the best decision for what we wanted vs needed and EVER, seriously above and beyond what we expected. Dave answered all our questions, helped us make the best decision for what we wanted vs needed and got us in vehicles we love! More

World Class BMW Service Just moved back to the U.S. after living in the UK for 10 years. In that time my wife and I owned 2 BMW cars and a BMW motorcycle (a bit posh or over Just moved back to the U.S. after living in the UK for 10 years. In that time my wife and I owned 2 BMW cars and a BMW motorcycle (a bit posh or over the top?). Arriving in St. Louis we passed on another dealership, who shall not be named, due to the "I can't be bothered" attitude.....on 3 visits! Let's just say it was more of a morgue than a plaza to do business. However, BMW of West St. Louis offers service that rivals BMW dealerships around the globe! This includes the service department (don't worry, it was a scheduled service). Most importantly, I bought a car from them and the only reason is Jhonny Polo. I don't like sales people. Who does? No one, is the answer in case you were wondering, but Jhonny is not a sales person. He's a top bloke who doesn't give you an insecure handshake or take the xxxx. I'd let Jhonny babysit our dog if we had one. That tells you something. Jhonny is "the man" as they say. He's a worldly fella who I need to buy a pint soon for the excellent experience. Cheers! More

So easy to work withHe knows his carsVery nice So easy to work with He knows his cars Very nice experience Great service He was willing to take his time and really listen to my needs Thank yo So easy to work with He knows his cars Very nice experience Great service He was willing to take his time and really listen to my needs Thank you More

Overall great experience Adam is by far the best / easiest-to-work-with salesman I have ever worked with. Very patient, thorough, flexible, transparent, and straightforward. Adam is by far the best / easiest-to-work-with salesman I have ever worked with. Very patient, thorough, flexible, transparent, and straightforward. Willing work creatively -- e.g., via phone/email, etc. (vs. the classic "come sit across the desk" I've experienced in other dealerships). Willing to help with unusual requests. Fair pricing and trade value. I would highly recommend to friends, colleagues, and family. More

No stress purchase and friendly staff. Very pleasant experience. Rami and Linzie was extremely friendly, kind and helpful. They did their very best to make this car buying experience easy a Very pleasant experience. Rami and Linzie was extremely friendly, kind and helpful. They did their very best to make this car buying experience easy and not stressful. Highly recommend Craig Suntrop and the team at BMW of West St.Louis. Will definitely recommend my salesman Rami Ramadan to my friends and clients. More