BMW of West St. Louis

Craig Jr was a exceptional good listener in regards to what I was looking for and was able to help me with my search for the type of vehicle I wanted. I had a lot of questions and he was very patience and what I was looking for and was able to help me with my search for the type of vehicle I wanted. I had a lot of questions and he was very patience and professional in giving me an answer. He was able to direct me to what I was looking for spite he was also working with another customer. When I was ready to do a road test he had another Advisor to go with me on that drive. And once completed, he took back over. Job well done. The other Advisor was great as well I do not remember his name, he was very informative and helpful in answering my questions as well, very patience as well. I felt very comfortable with both of them, neither one of them were pushy are rushful in trying to get a sale but was very attentive to my need in what I was looking for. Great Job to the both of you. I thought it was a nice touch that Mr.Craig came up and introduce himself to me and thank me for shopping there and purchasing a vehicle which made me feel good about doing business with BMW of West St. Louis. I appreciate Great Service not alot of it found these days. Thanks More

If you are in the market of shopping for a new Vehicle. BMW of west xx. Louis is the place where you need to be.They have variety of vehicle to choose from. I will recommend my family and friends to go ther BMW of west xx. Louis is the place where you need to be.They have variety of vehicle to choose from. I will recommend my family and friends to go there. At the end of the day they’re going to put you in a vehicle to where you can drive off the lot with no problems? look at me now I’m driving in a 2024 BMW X4 . I must say I love my vehicle thank you Arthur Johnson, and the staff for taking the time to help me on my new vehicle More

Brent and Craig went out of their way to make me a deal on my car. on my car. More

Sydney was very helpful in finding exactly the car I wanted and having it brought into Suntrup inventory wanted and having it brought into Suntrup inventory More

I’ll stand individual to work with, made the bind process, extremely simple and easy. Once I got to the dealership, I wasn’t there any longer than an hour and was on the road and ready to go. process, extremely simple and easy. Once I got to the dealership, I wasn’t there any longer than an hour and was on the road and ready to go. More

We bought our first BMW from Brandon in his first year at West County. I think we've bought 5 or 6 others since then. When I was looking for a new vehicle about 18 months ago, he spent significant time wit West County. I think we've bought 5 or 6 others since then. When I was looking for a new vehicle about 18 months ago, he spent significant time with us, eventually finding the right 5-Series for us in their in process pre-orders so we'd get it sooner than if we had ordered it at that time. He's currently looking for another car to replace one I foolishly traded in a couple years ago & have regretted ever since. He's our guy!!! More

There was some confusion with car availability; drove 1. 5 hours to view car, we previously checked on and said was available, upon arrival it was not and was being serviced. We ended up buying from a privat 5 hours to view car, we previously checked on and said was available, upon arrival it was not and was being serviced. We ended up buying from a private seller and found BMW sales people, in general, didn’t really negotiate prices very much and added too many fee’s. That being said, we didn't get this far with this dealership therefore may have been different, but was our experience with 5-10 other dealerships we attempted negotiation. Salesperson and Manager were great and very nice, they had no control over the miscommunication about the car, the service the dealership is using for bookings has a disconnect that needs to be addressed. Manager even offered to give me gas money for the wasted trip. Dealership was very clean and people were friendly. More

Nijaz went above and beyond to make sure I had the X7 I wanted. Very appreciative of the service. wanted. Very appreciative of the service. More

Sai was a great salesman. Very cordial, professional and knowledgeable. He was also very honest. I would definitely recommend him to anyone. Very cordial, professional and knowledgeable. He was also very honest. I would definitely recommend him to anyone. More

We would give Brandon a six-star if we can! Brandon is very knowledgeable, professional, and care customers a lot! Brandon helped us get a 2024 X3, and the whole process was extremely smooth an Brandon is very knowledgeable, professional, and care customers a lot! Brandon helped us get a 2024 X3, and the whole process was extremely smooth and fast. This has been our best car purchase experience. I will also give a shoutout to other BMW of West St. Louis employees that help us in the process (David, Bob, Abby, and all). More