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BMW of West St. Louis
Manchester, MO
2,576 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,576 reviews
July 17, 2024
Brandon was great to work with. Knowledgeable, patient and willing to answer a LOT of questions. Best large purchase experience I’v ever had! Knowledgeable, patient and willing to answer a LOT of questions. Best large purchase experience I’v ever had! More
by Richshelton100
July 17, 2024
Mitch did an excellent job walking through the purchase process and answering any questions. Will definitely be back to buy from him again! I am very happy with my new car! process and answering any questions. Will definitely be back to buy from him again! I am very happy with my new car! More
by osgood_s
July 17, 2024
Entire experience was magical! Excellent service: knowledgeable, efficient, transparent…LISTENED to my wants/ needs- highly recommended! Excellent service: knowledgeable, efficient, transparent…LISTENED to my wants/ needs- highly recommended! More
by Seasons
July 17, 2024
Everyone at BMW of West St. Louis was very helpful and pleasant to work with. Mitchell Cain took excellent care of us. As we were a long distance purchase, he went to great leng Louis was very helpful and pleasant to work with. Mitchell Cain took excellent care of us. As we were a long distance purchase, he went to great lengths to communicate with us about every detail of the car and the purchase process. We couldn't be happier with Mitchell and the dealership. More
by chuckthis
July 17, 2024
Sure, here's a review you could use: --- I recently had the pleasure of working with Anes while purchasing my Lexus LX570, and I couldn't be more satisfied with the experience. Anes was exceptionally k had the pleasure of working with Anes while purchasing my Lexus LX570, and I couldn't be more satisfied with the experience. Anes was exceptionally knowledgeable, patient, and professional throughout the entire process. His dedication to customer satisfaction was evident in every interaction. Anes made what can often be a stressful experience both enjoyable and smooth. I highly recommend Anes and BMW of West St Louis for anyone looking to purchase a vehicle. Thank you, Anes, for your outstanding service! - More
by ERW
Employees Worked With
July 09, 2024
Brandon was an absolute pleasure to work with from first meeting to driving my new BMW off of the lot! Brandon is very knowledgeable about his product line and made the process simple and fun. I would highl meeting to driving my new BMW off of the lot! Brandon is very knowledgeable about his product line and made the process simple and fun. I would highly recommend Brandon and BMW of West St. Louis without hesitation. More
by jeffreymilster
July 04, 2024
They have a wonderful selection and the sales people know their vehicles, but are not pushy. their vehicles, but are not pushy. More
by orco42
July 03, 2024
Sydney was amazing from start to finish. She helped custom my dream car. Would absolutely recommend her and the dealership. She helped custom my dream car. Would absolutely recommend her and the dealership. More
by h.cookhadi
Employees Worked With
June 29, 2024
HORRIBLE CUSTOMER SERVICE Bought a vehicle from BMW of West St. Louis three months ago and have been trying to get in touch with Bob for a cancellation of a warranty. Several calls, texts, and emails to B West St. Louis three months ago and have been trying to get in touch with Bob for a cancellation of a warranty. Several calls, texts, and emails to Bob Whey have been ignored and the little responses I have gotten are nothing of help. Everyone was very helpful and great when buying the car and now that the sale is final no one will keep their promises. I was told MULTIPLE times I could cancel this warranty with no problems. I have had nothing but problems since I left the lot with the vehicle. I would not recommend this dealer ship to anyone. More
by tgov
Employees Worked With
June 28, 2024
Purchased a car in April and within the first 2 weeks reached out to Bob Whey to get one of the warranties cancelled (was promised multiple times this could be done at any time) and now 3 months later it reached out to Bob Whey to get one of the warranties cancelled (was promised multiple times this could be done at any time) and now 3 months later it still has not been done. Have received awful customer service and responses from Bob after multiple emails, phone calls, and text messages. He has only briefly responded to let us know the team was working on it, but nothing has changed in this amount of time and no updates are ever given. Definitely lacking in the communication department!! Our phone calls, text messages, and emails have not been responded to over and over again. Do not recommend if you’re looking to purchase a vehicle and expect clear communication because you will not receive it. More
by Govero
