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BMW of West Springfield
West Springfield, MA
195 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 18, 2025
I was actively engaged in purchasing; I called the day
before and left a message for the Salesperson in the early morning, and I also contacted the General Manager in the afternoon, but no one got back to
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by ricklitke7710
Employees Worked With
Chelsa/Jason
November 27, 2024
I had a great experience at BMW of West Springfield!
The staff was welcoming, knowledgeable, and made the car-buying process seamless. I felt valued, never rushed, and all my questions were answered. HI
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by mbail
Employees Worked With
Gezim, Jerome Ballesteros, Bryce Piemonte
November 13, 2024
I’m given the dealer one star again to the area of
service department what horrible service I’m make appointment for 1 pm I’m bring my car for small problem they are going to cancel my appointment af
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by Armani$
Employees Worked With
Jason Paoletta
