
BMW of West Springfield
West Springfield, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 196 reviews
I have worked with Gualter on several deals and he has helped others in my office. I purchased an x5 from him and two of my partner have done 5 series with him also. He helped me locate a gl550 got my wi helped others in my office. I purchased an x5 from him and two of my partner have done 5 series with him also. He helped me locate a gl550 got my wife at another dealership. He is the man you want to talk to over there. More
Dani and I came to an agreement over the phone. We came up the same day and finalized the deal. The car had a slight scratch on it and when Dani could do no more, he got his GM involved and had the scratch up the same day and finalized the deal. The car had a slight scratch on it and when Dani could do no more, he got his GM involved and had the scratch touched up to our satisfaction. The other salesman were very friendly to us and made us feel welcome. We got a great deal and a great car and would recommend WS BMW and Dani to anyone else. More
First time buying a car from BMW of west springfield. I First time buying a car from BMW of west springfield. I had pleasant experience with the sales personell and I'm happy with my car. I'm also pleased First time buying a car from BMW of west springfield. I had pleasant experience with the sales personell and I'm happy with my car. I'm also pleased with customer service and overall experience. More
I have owned BMW's since the 1970's This last purchase I have owned BMW's since the 1970's This last purchase is my sixth one, i do not always buy Bmw's because the last BMW dealership, i dea I have owned BMW's since the 1970's This last purchase is my sixth one, i do not always buy Bmw's because the last BMW dealership, i dealt with, was terrible, that dealership is no longer in business. So far i enjoyed my BMW buying experience, and we love our new X3. More
Honest, fair, really knows product line, I' buy there again! Tony was great! Their used cars were perfect, we had been shopping for weeks at other dealers and tested a lot of junk. Their cars are truely again! Tony was great! Their used cars were perfect, we had been shopping for weeks at other dealers and tested a lot of junk. Their cars are truely certified. They made the sale to us on just that. Truely no pressure to buy at all, between our sales cunsultant and quality we purchased there. More
I was in the market for a new all wheel drive family sedan. Meet with Gualter whose product knowledge of the BMW line of vehicles was amazing. After spending a few hours with him and going through my sedan. Meet with Gualter whose product knowledge of the BMW line of vehicles was amazing. After spending a few hours with him and going through my wants and needs; I decided on a 5 series. I returned a few days later with my wife and Gualter was able to find the perfect car that meet all of her requirements. From start to finish he made the whole process a seemless transaction that we felt comfortable with. The price was fantastic! The service we received and attention to the smallest details made us happier than we have ever been purchasing a vehicle. The whole team made us feel welcomed....like we were family. We will be sure to recommend BMW West Springfield to all of our freinds and family members. Thanks again. More
Went in and worked with Bryan he was passionate and knowledgeable about the cars and seemed to take genuine interest in what I wanted. Would definitely go back and buy another vehicle from him. knowledgeable about the cars and seemed to take genuine interest in what I wanted. Would definitely go back and buy another vehicle from him. More
I was in having some work done on my current car and was looking around the showroom at the newer cars. Bryan introduced himself and was extremely polite and helpful from the start. He was able to answer al looking around the showroom at the newer cars. Bryan introduced himself and was extremely polite and helpful from the start. He was able to answer all of my questions about the car and never tried to push me into buying it like a lot of other salesmen will try to do. Some of the terms he used were a little advanced, but he was able to explain the benefits and features in terms someone who isn't so advanced with cars can understand. More
I came in to look around at the 3/5 series. I have a hard time deciding which one I would like best. I met Bryan while i was there. He was very knowledgeable of the different series cars. I felt like he was time deciding which one I would like best. I met Bryan while i was there. He was very knowledgeable of the different series cars. I felt like he was helping me instead of how the usual car salesman probes/bugs you, no pressure whatsoever. I left on a happy note and discussed with him that I was not ready at this time, but when I am he's the man for me. More
Dani was very attentive and patientduring our two visits to the dealership, taking the time to explain all the features and benefits of owning a BMW as compared to other car models we were considering at th to the dealership, taking the time to explain all the features and benefits of owning a BMW as compared to other car models we were considering at the time. We are very happy with the service provided and love our new car! More