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BMW of West Houston

Katy, TX

Overview
Employees
Reviews
Vehicles
4.8
387 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center. BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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20822 Katy Freeway

Katy, TX

77449

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Showing 387 reviews

May 22, 2024

Amazing customer service…Jacob and Corey, #1! Thank you for bringing the closing paperwork home…who does that?! More

by Mirausquin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey, Jacob Garza
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May 23, 2024 -

BMW of West Houston responded

Mirausquin, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2024

Had the most professional and respectful experience with BMW West Houston. Jose Martell in sales totally worked the most amazing deal for me and got me my dream car. From the ordering process to the deliver More

by jhelm4him
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martell
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May 22, 2024 -

BMW of West Houston responded

We are so pleased you enjoyed your visit to BMW of West Houston! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2024

Great service from start to finish. Hamdy and Corey made sure I was well taken care of. More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamdy and Corey
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May 16, 2024 -

BMW of West Houston responded

Kelly, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. We look forward to your next visit! Take care!

May 15, 2024

My salesman Ali was fantastic. He went above and beyond in literally every way to make my experience impeccable. More

by crdubb17
Recommend Dealer
Yes
Employees Worked With
Ali Ghassemian
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May 16, 2024 -

BMW of West Houston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 14, 2024

This is my third BMW FROM BMW WEST. They spoil me, & I wouldn’t go anywhere else More

by Rita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Garza, John Swan, Lourdes Ymson
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May 16, 2024 -

BMW of West Houston responded

Hi Rita! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 14, 2024

Great experience with a custom order lease. Dealership went out of their way when delays with production and other unforeseen events happened. More

by razorf15c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Luk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

BMW of West Houston responded

We're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

May 14, 2024

Excellent dealer with quality employees who go above and beyond to make your experience a meaningful one. Great presentation and friendly staff. More

by OFD3840
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Luk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

BMW of West Houston responded

We are so happy to read such a great review about BMW of West Houston! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 11, 2024

Great service by Cyrus, Ms. Dora and finance manager. Highly reccomended. They gave a great deal on my car More

by Tuffy8130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus
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May 14, 2024 -

BMW of West Houston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 09, 2024

Everyone was very professional. Dealership was very friendly and customer orientatied. My salesperson Tommy yuk was awesome. More

by barbaraduncan04
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tommy Luk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

BMW of West Houston responded

Hi Barbara, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2024

Nothing to say much …after the customer gets the car there don’t care no more More

by phanhai2007
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Errol Nolan, JD Baez
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May 09, 2024 -

BMW of West Houston responded

Hello, We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding of your experience. Please reach out to our General Manager at (855) 627-3055 at your earliest convenience.

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