BMW of West Houston

Exactly the car I wanted and more I am a very picky car buyer. Going into the dealership, I knew exactly the car I wanted, features and options. Steve worked hard not only to get me I am a very picky car buyer. Going into the dealership, I knew exactly the car I wanted, features and options. Steve worked hard not only to get me EXACTLY that car; but one that tuned out to have additional features and even one model year newer (2018s just had arrived). I will definitely go to Steve for my next car. More

Very good. Cash has lots of experience with the brand. He provides excellent customer service. I recommend is you own a BMW to see Cash for all you vehicle needs Cash has lots of experience with the brand. He provides excellent customer service. I recommend is you own a BMW to see Cash for all you vehicle needs. More

Excellent to work with Cash is so great at quickly making an appointment - and once I'm there, getting me through the line fast too. I trust Cash and he is great at communic Cash is so great at quickly making an appointment - and once I'm there, getting me through the line fast too. I trust Cash and he is great at communicating the work that needs to be done - the whole team is very nice and knowledgeable. More

My favorite service center The BMW of West Houston service center is not just another service center, it is reliable, honest, fast, and they hired the best possible experts in t The BMW of West Houston service center is not just another service center, it is reliable, honest, fast, and they hired the best possible experts in the market. All the hard work from the BMW of west Houston includes their positive attitude and genuine hospitality, thank you Cash for your leadership. More

Cash is the best in the biz Cash has been taking care of my cars for over ten years. He is an expert diagnostician and his customer service goes above and beyond any in the indus Cash has been taking care of my cars for over ten years. He is an expert diagnostician and his customer service goes above and beyond any in the industry. It is always a pleasure to deal with Cash and his staff. More

Awesome service. Cash does an amazing job helping with any issues I have relating my X5. His team provides the best BMW service in the Houston area. Cash does an amazing job helping with any issues I have relating my X5. His team provides the best BMW service in the Houston area. More

It was a great experience The salesman Jose Martell was very helpful and knowledgeable in helping me make the decision to buy the car. He made me feel like I was at home and The salesman Jose Martell was very helpful and knowledgeable in helping me make the decision to buy the car. He made me feel like I was at home and I was part of the BMW family. Jose is a great salesman and I would buy another car from him More

Excellent customer service Going to this service center since they opened. Always helpful, courteous and easy to work with. Have been lucky eniugh to have the same service advis Going to this service center since they opened. Always helpful, courteous and easy to work with. Have been lucky eniugh to have the same service advisor, Cash Jacobson, all these years. More

Can Never Go Wrong Choosing BMW Momentum West It doesn't matter what it is, the hard working people of this dealership will always guide me in the right direction with exceptional customer service It doesn't matter what it is, the hard working people of this dealership will always guide me in the right direction with exceptional customer service and extensive knowledge for all my vehicle needs. When the time comes to service or repair my vehicles in anyway, I can trust I'm in good hands and even better company. Especially when Mr. Jacobson is there. He always greets me with a smile, readily available to answer all my questions, ensures that my vehicles stay in top notch condition, and makes sure I leave am happy with each and every visit. More

Prompt and Polite Knowing that any car issues are an inconvenience, Cash Jacobson is always polite and quick at assessing your needs. If it can not be taken care of qui Knowing that any car issues are an inconvenience, Cash Jacobson is always polite and quick at assessing your needs. If it can not be taken care of quickly, transportation is provided. It's not "what" happens but rather "how" the situation is handled that makes me a return customer. On a side note, the facility is also very nice. More