BMW of West Houston

Hard to tell I like the layout of the dealership. The atmosphere is welcoming, the room spacious and open both of which work at removing the pressure and stigma o I like the layout of the dealership. The atmosphere is welcoming, the room spacious and open both of which work at removing the pressure and stigma of the car buying experience. My purchase encounter was not as smooth as I though it would go. The answers to my questions were a mixed bag: from okay to total avoidance. I had to multiple-ask and pursue for information and things that should have been made readily available. At the start I was keen on buying a second car from here but I went a few miles East and that experience set the gold standard for me. More

Highly Disapponted Hands down, absolute worst experience ever. It was obvious that since i wasn't there to buy a BMW, I was simply not a priority. The vehicle I came to Hands down, absolute worst experience ever. It was obvious that since i wasn't there to buy a BMW, I was simply not a priority. The vehicle I came to look at was already being looked at by another customer when i arrived. Obviously, this is not the salesman fault. However, i was told I would be given a follow up phone call in 30 minutes to give the status of the pending purchase of the vehicle...nothing. Just all around bad experience. More

Fast, Professional Service I had the pleasure of being introduced to BMW of West Houston by MaryJane Riley. MaryJane exemplifies the notion, 'great companies are comprised of g I had the pleasure of being introduced to BMW of West Houston by MaryJane Riley. MaryJane exemplifies the notion, 'great companies are comprised of great people.' She went above and beyond to not only assure the work done to my older BMW was necessary and correct, but completed in an extremely expeditious manner. More

Jose was amazing I adore my new car! My sales guy Jose Martell made the deal an experience to remember. He denied calls when he was with us, gave us competent service, I adore my new car! My sales guy Jose Martell made the deal an experience to remember. He denied calls when he was with us, gave us competent service, and even welcomed us to the family once we closed the deal. Sounds corny- but the thing is, he really meant it. I highly recommend BMW West to anyone looking into buying. More

AMAZING Experience! I love my 4 Series Daniel provided plenty of car options that allowed me to make a final decision. He was thorough, and has exceptional customer service with great perso Daniel provided plenty of car options that allowed me to make a final decision. He was thorough, and has exceptional customer service with great personality! More

Love my new X3 Bmw!!😍 Thank you Jose for all your assistance in making this happen! You were a joy to work with and appreciate the A+ service. The whole process was great Thank you Jose for all your assistance in making this happen! You were a joy to work with and appreciate the A+ service. The whole process was great from picking out the right vehicle to working with the finance department. This is my third BMW purchase and wouldn’t think about going anywhere else. Thank you BMW Katy! :) More

Professional service, competitive pricing. Convenient. Daniel is very pleasant and professional to deal with. Highly recommend him. Goes the extra mile for you. No unnecessary services, no gimmicks. Knowle Daniel is very pleasant and professional to deal with. Highly recommend him. Goes the extra mile for you. No unnecessary services, no gimmicks. Knowledgeable and courteous. More

Great dealership and knowledgeable salesman Buying my car from Momentum BMW was the easiest and most pleasant car buying experience I have ever had. Jose Martell, my salesman, was knowledgeable Buying my car from Momentum BMW was the easiest and most pleasant car buying experience I have ever had. Jose Martell, my salesman, was knowledgeable and very patient with all my questions. I felt like he listened to my wants and needs and was able to guide me to the right vehicle. The finance process was very expeditious. I would definitely recommend Momentive to others. More

Excellent Service Very professional team. Exceeded my expectations in service and care. Daniel showed me the oil leakage and problem was resolved within a couple hours Very professional team. Exceeded my expectations in service and care. Daniel showed me the oil leakage and problem was resolved within a couple hours. Great job! More

Great service Very nice service, knowledgeable and great deal!! He offered good price as well. I’d highly recommend this dealership! Thank you so much for Very nice service, knowledgeable and great deal!! He offered good price as well. I’d highly recommend this dealership! Thank you so much for your service! More