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BMW of West Houston
Katy, TX
388 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center.
BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 388 reviews
April 27, 2020
Raymond made it easy and fast to get the car.Gave me his Raymond made it easy and fast to get the car. Gave me his expertise on how to choose the right car for myself. Great service and very knowledgeable s Raymond made it easy and fast to get the car. Gave me his expertise on how to choose the right car for myself. Great service and very knowledgeable sales rep. More
by leovgmz22
Employees Worked With
Raymond Carrigan
April 23, 2020
Our salesman was Raymond. He was very professional, efficient, and informative. Raymond and his co-workers definitely went the extra mile to make us satisfied and happy with our new purchase. We had a efficient, and informative. Raymond and his co-workers definitely went the extra mile to make us satisfied and happy with our new purchase. We had a great experience at BMW of West Houston. More
by Samir Rabadi
Employees Worked With
Raymond Carrigan
April 23, 2020
Car Buying Experience Michael is extremely professional, friendly, and knowledgable. He went above and beyond to make my car buying experience personable and comfortable. I Michael is extremely professional, friendly, and knowledgable. He went above and beyond to make my car buying experience personable and comfortable. I appreciate his efforts and great customer service. Thank you!!! Izze was also knowledgable and friendly. :) More
by Green_Unicorn
Employees Worked With
Izze Ghazawna , Michael Akinboye
April 21, 2020
The Best I would like to thank you all. You are all awesome and the best! We will come back, and will recommend friends as well! Thank You, LD I would like to thank you all. You are all awesome and the best! We will come back, and will recommend friends as well! Thank You, LD More
by HKTVB10
Employees Worked With
Lourdes Ymson, Raymond Carrigan
April 21, 2020
Great SUV for wife and kids Chris Blair found the perfect X5 for my wife's first vehicle. She is Filipina and just entered the US in August 2019, having never driven before. No Chris Blair found the perfect X5 for my wife's first vehicle. She is Filipina and just entered the US in August 2019, having never driven before. Now she has a great vehicle to learn driving in the US and I know she and our two girls will be safe and comfortable. Safety was a large part of my decision but ultimately, Corazon wanted her blue X5 and I just helped make sure it happened for her. So did Chris and I appreciate that. More
by NativH
Employees Worked With
Chris Blair
April 18, 2020
Juan was a great guy to work with in the service department. He was very professional and knowledgeable and he able to assist me with all of my needs. department. He was very professional and knowledgeable and he able to assist me with all of my needs. More
by roncortez357
Employees Worked With
Juan Maldonado, Jose Maldonado
April 17, 2020
Berj helped me purchase a dream car for my wife. He is the best at what he does, and very easy to make a good deal. I’m very happy with the purchase of this new car it was easy fast and informative transa the best at what he does, and very easy to make a good deal. I’m very happy with the purchase of this new car it was easy fast and informative transaction. More
by Matthew Duncan
Employees Worked With
Berj Khanoyan
April 10, 2020
The customer service was very satisfying and efficient. When I walked in it was such a warm welcome, and every single employee was pleasant and delightful. When I walked in it was such a warm welcome, and every single employee was pleasant and delightful. More
by Carrie Greenwood
Employees Worked With
Alexis, Andy, Berj Khanoyan
April 09, 2020
Great Experience at BMW The experience was nice from beginning to end. I was greeted at the front desk by Emma with a friendly smile and she offered me water and snacks! She The experience was nice from beginning to end. I was greeted at the front desk by Emma with a friendly smile and she offered me water and snacks! She called Berj to the front and he was there in no time. I told him my price range and what I was looking for and he showed me what was available. He made a few professional suggestions and we were able to come closer to finishing the deal. I was then sent to the finance area to meet Alexis. He was very professional and knowledgable as well. Any question I asked him was answered thoroughly. The whole experience from the people to the product was clean and ran smoothly! I am loving this 750li most definitely happy I got it! Looking forward to shopping there in the future. More
by mr.bgsjr
Employees Worked With
Emma at the front desk, Alexis in finance, Berj Khanoyan
