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BMW of West Houston
Katy, TX
388 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center.
BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 388 reviews
July 08, 2020
John Blevins is AWESOME!! Friendly staff and excellent customer service....the loaner car was really nice..maybe time for an upgrade. Thanks again John! Ms Hicks customer service....the loaner car was really nice..maybe time for an upgrade. Thanks again John! Ms Hicks More
by bevpa2017
Employees Worked With
John Blevin
May 17, 2020
I came to the dealership not knowing what to expect. Tommy Luk game me the best customer experience anyone could expect. Went out his way to make sure i knew how all the components in the truck worked. Tommy Luk game me the best customer experience anyone could expect. Went out his way to make sure i knew how all the components in the truck worked. Let me test drive the car to show my wife the truck. Thanks a million Tommy. More
by mjgayao
Employees Worked With
May 09, 2020
I'm very pleased with Berj's knowledge and I'm very pleased with Berj's knowledge and professionalism. He made my BMW purchase simple. I recommend Berj to anyone interested in purchasing a BMW I'm very pleased with Berj's knowledge and professionalism. He made my BMW purchase simple. I recommend Berj to anyone interested in purchasing a BMW More
by Ladybug7113
Employees Worked With
Berj Khanoyan
May 04, 2020
Berj was wonderful! He made the process seamless and less painful than I had imagined. I’d certainly recommend his services to my family and friends. painful than I had imagined. I’d certainly recommend his services to my family and friends. More
by Brandieswarrenrealtor
Employees Worked With
Berj Khanoyan
April 30, 2020
Salesman was very responsive and helpful throughout the process. We were able to lease the vehicle we wanted entirely online without a visit to the dealership to limit our exposure. process. We were able to lease the vehicle we wanted entirely online without a visit to the dealership to limit our exposure. More
by Ssmith7955
Employees Worked With
Berj Khanoyan
April 29, 2020
Very happy with the trade in and lease of my new X3. Everything was done remotely except for the test drive and exchange of vehicles which took place at my house. The only thing I missed was shooting Everything was done remotely except for the test drive and exchange of vehicles which took place at my house. The only thing I missed was shooting the breeze with my sales guy, Derrick. Thanks More
by David.hiscocks28
Employees Worked With
Berg, Juan, Berj Khanoyan
April 29, 2020
This was truly a very pleasant experience. The first time I’ve ever had one at a car dealership. Berj and the whole staff was very kind and sweet. They went the extra mile to find me the my beautiful car tha I’ve ever had one at a car dealership. Berj and the whole staff was very kind and sweet. They went the extra mile to find me the my beautiful car that I am in move with. I appreciated them making this an awesome experience. More
by safa.shamma
Employees Worked With
Berj Khanoyan
April 29, 2020
Berj went above and beyond to make sure I am able to get the best deal on the car I wanted. He was looking out for my best interest as laid out and advised on the options which were available to me. The res the best deal on the car I wanted. He was looking out for my best interest as laid out and advised on the options which were available to me. The rest of the team at BMW of West Houston were equally courteous, professional and did everything they could to make sure I was happy . I wouldn’t go anywhere else for BMW. More
by samishamma
Employees Worked With
Mario Vega, Charles Cannon, Berj Khanoyan
April 28, 2020
Great experience. Takes longer for the vehicle to be delivered because it’s a custom order. First bmw vehicle owned, definitely enjoy both the car and the whole pricess delivered because it’s a custom order. First bmw vehicle owned, definitely enjoy both the car and the whole pricess More
by dekong
Employees Worked With
Berj Khanoyan
