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BMW of West Houston

Katy, TX

4.8
398 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center. BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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20822 Katy Freeway

Katy, TX

77449

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Showing 398 reviews

December 21, 2024

Mo was my sales advisor. This is the second time I’ve worked with him & happy. More

by Sushi Girl
Recommend Dealer
Yes
Employees Worked With
Mo
December 21, 2024

Massine was my sales advisor and he was very thorough, efficient, and communicated every step of the process. He was responsive when I had questions and followed through with anything and everything he sa More

by thomasjesse14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massine Elbaghd
December 20, 2024

Transparent, organized, and efficient are the best terms to describe the staff of BMW of West Houston. From my Salesman, to finance, and including a brief conversation with the GM - it was a positive experi More

by Justin C-T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massine ElBaghdadi
December 13, 2024

Everyone were great. My salesperson finance and Camilo who explain us car functions. Really appreciate there service.thanks More

by shahkr1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Luk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo
Dec 22, 2024 -

BMW of West Houston responded

We’re thrilled to know you had a fantastic experience with us! Your feedback means the world to us and encourages us to continue delivering excellent service. Thank you for choosing us, and we hope to see you again!

December 11, 2024

Professional, efficient and friendly buying experience. There was one hiccup, but it wasn’t the fault of our salesman, Jacob. He has been great to work with. More

by Tim m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Garza
Dec 13, 2024 -

BMW of West Houston responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 05, 2024

Superb customer service. Will definitely recommend to family and friends. Very helpful, knowledgable and respectful. More

by marcusolee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Prator and Hamdy Sayed
Dec 06, 2024 -

BMW of West Houston responded

Hi, thank you for taking the time to leave a review for us at BMW of West Houston. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2024

Very beautiful, service is excellent! ! Jacob, my salesman, is the best and always is very accommodating!! More

by valerie.odom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Garza
Dec 03, 2024 -

BMW of West Houston responded

Valerie, we are so pleased you enjoyed your visit to BMW of West Houston! Thank you again for the great review!

November 28, 2024

The person was very nice and knowledgeable, and I was pleased with him. He explains with patient. More

by beauhabab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Massine
Dec 03, 2024 -

BMW of West Houston responded

We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

November 28, 2024

Tommy and Camilo were great! !! They know the product, were able to truly explain, and were patient and kind! The finance manager Richard Beard was also great. All very person More

by Anovak98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Luk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo
Dec 03, 2024 -

BMW of West Houston responded

Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.

November 27, 2024

Awesome car salesman (Baba), Prompt and courtesy service. Will highly recommend BMW for any car needs. More

by Diane R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Luk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baba
Nov 28, 2024 -

BMW of West Houston responded

Diane, we are so happy to read such a great review about BMW of West Houston! Thank you, and have a fantastic day!

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