BMW of West Chester

Ottos Bmw is by far the best BMW dealer in the Philadelphia region. Family owned, family environment you don’t get anywhere else. Dan who sold us the car is great. Wilmer the used car sales manage Philadelphia region. Family owned, family environment you don’t get anywhere else. Dan who sold us the car is great. Wilmer the used car sales manager is great. Noel gave us a great deal on tire and wheel warranty (which every BMW owner should buy). And Ethan who delivered the car was detailed and knowledgeable. Thank you ottos we will be back! More

Great Encore Raheem sent me an email offering an Encore session to go through all the questions I had about car features. He was very patient and thoroughly answer Raheem sent me an email offering an Encore session to go through all the questions I had about car features. He was very patient and thoroughly answered all the questions I had. Excellent service! More

A painless and exciting experience Justice Mogano is the consummate professional! My experience during the buying process was delightful. Questions were answered as well as anticipat Justice Mogano is the consummate professional! My experience during the buying process was delightful. Questions were answered as well as anticipated. The process was not tedious; in fact, it was rather stress free considering that a BMW is a major investment. Kudos also to Brian Menda for his clear and concise review of the technical aspects of my new car. I anticipate more positive interaction with him during my next session with him. Congratulations to Otto for employing these two gentlemen. More

Brian made buying an easy process. There was no haggling necessary and the price was bottom line. I am so pleased with my new X1 and Otto’s loyalty program necessary and the price was bottom line. I am so pleased with my new X1 and Otto’s loyalty program More

AMAZING sales experience Purchased our 4th BMW from Otto's today and received nothing but top notch attention and service. From everything to the impeccably detailed car that Purchased our 4th BMW from Otto's today and received nothing but top notch attention and service. From everything to the impeccably detailed car that was fueled up and waiting for us, to the ease of the paperwork, to the BMW "Genius" who would have presumably sat with us for however long it would have taken to feel safe driving away from the dealership. Buying a car from Otto's really is the most amazing and satisfying car buying experience you can have. We'll be back for #5. More

So Easy! Dealing with Otto's BMW was the easiest experience I have ever had, at any dealership! The sales folks, geniuses and everyone in between was kind, res Dealing with Otto's BMW was the easiest experience I have ever had, at any dealership! The sales folks, geniuses and everyone in between was kind, respectful, attentive and got me into the car that was the best fit for me. No one tried up up-sell me and no one cut any corners! At delivery of my new car, they had me in and out in less than an hour! Hands down, the greatest experience ever! Now, I get to motor around in my amazing new car! Thanks BMW of West Chester. You nailed it! More

Great Customer Service & Patience Just bought a Certified Used BMW from Otto's BMW in West Chester from Jay Miller who was very pleasant. Took home a car and wasn't happy with it. I Just bought a Certified Used BMW from Otto's BMW in West Chester from Jay Miller who was very pleasant. Took home a car and wasn't happy with it. I called the next day and spoke with Wilmer Rodriquez, sales manager, - he was kind, understanding and was amazingly accommodating. Wilmer told me to bring car back, try another car, drive it for a few days and if I didn't like it I could take my old car back. You DON'T find that kind of customer service anywhere. Noel Montesano was excellent with the financing end of it. Bottom line, I would highly recommend this outstanding dealership to any one. Their goal was customer satisfaction and I AM BEYOND SATISFIED WITH MY 5 SERIES SEDAN!!! More

Excellent! It was a pleasure to work with Ian. He is well-versed regarding the BMW products. He is a true professional and very courteous, He made the somewha It was a pleasure to work with Ian. He is well-versed regarding the BMW products. He is a true professional and very courteous, He made the somewhat daunting task of purchasing a car, an enjoyable experience. Ian has also done an excellent job of following up after the sale. More

Amazing buying experience Worked with Scott Gately and the experience was fantastic. Very competitive price, superior customer service and made the paperwork so easy. The exper Worked with Scott Gately and the experience was fantastic. Very competitive price, superior customer service and made the paperwork so easy. The experience was so good I came back later that day and bought a second car. If you are looking for a new or used BMW don’t look any further this is the place to go. Glad we weee able to establish this relationship. More

Great experience with this dealership!! I love Otto’s BMW. Everyone there is great to work with, especially my client advisor, Ian. They are professional, efficient, and organized. They are I love Otto’s BMW. Everyone there is great to work with, especially my client advisor, Ian. They are professional, efficient, and organized. They are respectful of me and my time and I always feel comfortable and welcomed. This is different than my experiences with other car dealerships. More