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BMW of West Chester
West Chester, PA
4,142 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,142 reviews
March 15, 2026
Simple I don't want to say more, it was simple and professional. Been a customer for decades. professional. Been a customer for decades. More
by mpit1
Verified Customer
March 15, 2026
After researching different models, comparing prices, and reading customer reviews, I finally chose a car that perfectly fits my needs and lifestyle. The entire purchase process was smooth, and the dealershi reading customer reviews, I finally chose a car that perfectly fits my needs and lifestyle. The entire purchase process was smooth, and the dealership staff were very helpful and professional. They answered all my questions patiently. My experience was positive from start to finish, a bit long due to cars located off premises. I am very satisfied with my purchase. More
by Blue
March 15, 2026
Amazing helpfulness. Described and explained everything in detail every step of the way, excellent service and workmanship. A pleasure to work with. Looking forward to my Described and explained everything in detail every step of the way, excellent service and workmanship. A pleasure to work with. Looking forward to my next visit. Thanks so much! More
by 20140
March 14, 2026
Exceptional service from start to finish. The team was professional, efficient, and my BMW runs perfectly. The team was professional, efficient, and my BMW runs perfectly. More
by gabfig
March 14, 2026
Great customer service, timely response and delivery by the mechanics. Would recommend BMW West Chester as a top spot in Customer service. the mechanics. Would recommend BMW West Chester as a top spot in Customer service. More
by germangirl2340
March 14, 2026
Good No thank you No thank you No thank you. No thank No thank you. No thank No thank you. More
by sean.stevenson
March 14, 2026
Quick, courteous staff, no issues Service department is leaps and bounds better than Union Park. I will happily remain a customer for both my BMW's service needs and when it's time to purchase a new vehicl leaps and bounds better than Union Park. I will happily remain a customer for both my BMW's service needs and when it's time to purchase a new vehicle. More
by L4ndshrk
March 14, 2026
Very transparent transaction. Went smoothly. All people encountered during the transaction were first class. Pleasant experience! Went smoothly. All people encountered during the transaction were first class. Pleasant experience! More
by staudy1
March 14, 2026
I see lack of communication to customer once car is left in the service center , my car got towed on Saturday and should have been picked up for service on Monday. Whereas I had to follow up and came to kn in the service center , my car got towed on Saturday and should have been picked up for service on Monday. Whereas I had to follow up and came to know Amy was on leave sealed repreywas on leave which is strange why the customer and car had to wait other representatives should have worked . More
by preetipuri78
March 14, 2026
Ralph answered all my questions, and provided me with everything I asked for. He made it easy to purchase. everything I asked for. He made it easy to purchase. More
by jimcassar
