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BMW of West Chester

West Chester, PA

4.8
4,236 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 4,236 reviews

April 02, 2026

Excellent service. The car work was done perfectly, and the staff member who helped me was professional and easy to work with. Great experience overall.” More

by BATRASHACHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2026

Great communication with Pete - we were able to text to set up a time for me to come see the car and once I was there he was super helpful. Showed me all the features and explained the interface. Once we More

by aubiejen57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Barcus
April 02, 2026

Great experience. Clear, honest communication and no surprises. We did the entire deal over email, and the in-person transition took less than an hour. Scott and Brook More

by Philly Driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2026

I have been to a previous shop then I took my car over to the dealership, which is Bmw of West Chester and they did a phenomenal job of correcting what the previous job did wrong hats off to these guys. Than More

by SUNNYSMILES311
Recommend Dealer
Yes
Employees Worked With
Ian
April 01, 2026

Always good with no problem It's been really good any issues I had with the car it's been all fixed up with no problems More

by DRUNYA5
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Deritis
April 01, 2026

I've been a sales and service customer of BMW of WC for almost ten years. My recent service experience on my i5 was on-time and professional I also transitioned my service advisor from Bill Cosenza to Ia More

by BMW DRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Khan
April 01, 2026

The dealer was ready for me when I got there. The loaner was clean an ready. Caroline was knowledgeable and thorough. She recommended service items and pointed out items that could wait till my n More

by wkemmanueljr
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Combs
April 01, 2026

The dealer was ready for me when I got there. The loaner was clean an ready. Caroline was knowledgeable and thorough. She recommended service items and pointed out items that could wait till my n More

by wkemmanueljr
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Combs
April 01, 2026

The dealer was ready for me when I got there. The loaner was clean an ready. Caroline was knowledgeable and thorough. She recommended service items and pointed out items that could wait till my n More

by wkemmanueljr
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Combs
April 01, 2026

Wonderful! Dedicated staff. Friendly. If all I need are 11 more words, I must say that I was very impressed with the dealership. More

by GJSCHWARTZMAN
Recommend Dealer
Yes
Employees Worked With
Soli and Jake