BMW of West Chester

Heather was very responsive and kept me informed about repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggest repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggestions. One improvement noted—difficult to reach desk checkout staff by phone and system originally asked me to pay incorrect amount. More

Excellent experience with the sales representative as the purchase was made via the phone and via email. I have to give him credit accommodated my crazy schedule and my son is ecstatic with the car. So thank purchase was made via the phone and via email. I have to give him credit accommodated my crazy schedule and my son is ecstatic with the car. So thank you and yes I would refer other customers to your dealership. More

I recently purchased a certified pre-owned X3 from Robert Madden. Robert was great to work with. The condition of the car is like new. I received a fair value on my trade. Purchase and delivery went very Madden. Robert was great to work with. The condition of the car is like new. I received a fair value on my trade. Purchase and delivery went very smoothly. Overall a great experience. More

Sales and service are excellent! The service department is thorough and explains everything. Joe Izzi is my advisor and I trust him implicitly! The service department is thorough and explains everything. Joe Izzi is my advisor and I trust him implicitly! More

What can I say but dealing with BMW of WC is the BEST- especially the service department and Caroline!!! especially the service department and Caroline!!! More

I recently purchased my second car from Scott Gately, and once again, the experience was outstanding. he is incredibly knowledgeable, patient, and genuinely cares about finding the right vehicle for his and once again, the experience was outstanding. he is incredibly knowledgeable, patient, and genuinely cares about finding the right vehicle for his customers. Both times, Scott went above and beyond to ensure we were comfortable with our decision, never pressuring us to make a quick choice. The entire process was smooth, transparent, and actually enjoyable, which isn’t something you often hear about buying a car.. More

Scott was amazing to work with! Such a great car buying experience from start to finish. He was super knowledgeable about the model car I was purchasing, and honestly, we had fun th Such a great car buying experience from start to finish. He was super knowledgeable about the model car I was purchasing, and honestly, we had fun through the entire process! I left feeling like I got a great deal and couldn't be happier. Will definitely be recommending Scott and BMW of West Chester to all friends & family looking to purchase a car in the future. Also a shout-out to Pendleton - he was great as well! Helped me get comfortable with the technology in my new car before leaving the lot. These guys took great care of me and provided excellent customer service. Thanks again, team! More

Heather was a pleasure to deal with, very caring and got me the best deal she could! me the best deal she could! More

Inadequate communication and total wait time of three hours after scheduling an appointment just for inspection and oil change. hours after scheduling an appointment just for inspection and oil change. More

I love Westchester BMW! The guys there take good care of me and always make me feel like a customer. I’ve had a few repairs done on my car over the last two years and hav The guys there take good care of me and always make me feel like a customer. I’ve had a few repairs done on my car over the last two years and have been very happy with each repair. I also like the change oil plan that they have for three years. I feel it well worth it. I would recommend Westchester BMW to anyone who is looking for a BMW or mini Cooper dealer More