BMW of West Chester

Staff was very professional. He took me through everything I needed. I was able to purchase He took me through everything I needed. I was able to purchase More

Had an excellent shopping and buying experience with Robert. At the time of the initial visit, he already had the car prepared for me for a test drive. He did a great job of explaining the specs, feat Robert. At the time of the initial visit, he already had the car prepared for me for a test drive. He did a great job of explaining the specs, features and history of the vehicle. When it came time to purchase the vehicle, he and Nick had all the paperwork prepared ahead of time making the finalization of the purchase quick and efficient. More

Dear Scott I am writing to express my heartfelt thanks for the exceptional service I received during my recent visit to Otto BMW, from start to finish, your professionalism, attention to detail, an thanks for the exceptional service I received during my recent visit to Otto BMW, from start to finish, your professionalism, attention to detail, and friendly demeanor made the car-buying experience a truly positive one. I especially appreciated how you took the time to explain all the features of my new car and patiently answered my questions. It’s clear that you genuinely care about your customers and take pride in delivering excellent service. The entire process from selecting a vehicle to completing the paperwork was seamless and stress-free. I am thrilled with my new X6 and feel confident knowing I made the right choice, thanks to your guidance and expertise. Please extend my gratitude to your team for their outstanding support. I will happily recommend Scott to friends and family who are looking for a reliable and customer-focused dealership. Once again, thank you for going above and beyond to ensure my satisfaction. I look forward to returning to Otto BMW for any future automotive needs. Warm regards, Thomas James More

I don't have much to say about this BMW service center. I got inspectionannd a regular interval.service. Nothing out of the ordinary. I got inspectionannd a regular interval.service. Nothing out of the ordinary. More

Melissa G our tech is terrific. BMW as a brand is not. This may be our last BMW ! BMW as a brand is not. This may be our last BMW ! More

Everything worked out great. Mike was pleasant to wk with . I would buy again from dealership Mike was pleasant to wk with . I would buy again from dealership More

Excellent and efficient service department. Bill provided excellent customer service and facilitated a discount on a costly part we required. Bill provided excellent customer service and facilitated a discount on a costly part we required. More

Bill Cosenza is the most professional and knowledgeable advisor I have ever worked with, dealership is top notch advisor I have ever worked with, dealership is top notch More

BMW of West Chester never disappoints when it comes to service, and sales. I will continue to patronize this establishment. service, and sales. I will continue to patronize this establishment. More

I recently purchased my third BMW from this dealership and I highly recommend their services. They exhibit top-notch professionalism and are exceptionally customer-oriented. A special shoutout to Ian Mart and I highly recommend their services. They exhibit top-notch professionalism and are exceptionally customer-oriented. A special shoutout to Ian Martin, who did an outstanding job providing available options and maintained constant communication throughout, always making himself available for any questions. More