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BMW of West Chester
West Chester, PA
3,048 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,048 reviews
Verified Customer
June 24, 2025
Great service got me into the shop very quick even though I did not have an appointment I did not have an appointment More
by Rhorton
Employees Worked With
June 24, 2025
Great service advisor They were able to fit my service into their schedule within the day that my emergency developed into their schedule within the day that my emergency developed More
by HRHOOPS
June 23, 2025
Very good, knowledgeable people to work with at this dealership. I am happy with the service. dealership. I am happy with the service. More
by SBA.FOLK.ART
Employees Worked With
June 23, 2025
Greet communication, follow through and focus. Appreciate the professionalism and customer focus. Why a 15 word minimum? Appreciate the professionalism and customer focus. Why a 15 word minimum? More
by JEFFBRADY0
Employees Worked With
June 23, 2025
Caroline was wonderful to work! I only went to west chester bc of the recall issues..I’ve had awful experiences the last 2 -3 visits.. but I’ll be back if I can work with Caroline a I only went to west chester bc of the recall issues..I’ve had awful experiences the last 2 -3 visits.. but I’ll be back if I can work with Caroline again. More
by Kphil24
Employees Worked With
June 23, 2025
The advice given to me was very good and the service performed on my car was good. Overall I rate the experience as excellent. performed on my car was good. Overall I rate the experience as excellent. More
by PEEPATERRY
Employees Worked With
June 21, 2025
This is the BEST BMW Dealer on the East Coast. There customer service is by fair top notch. They listen to you as the customer and make recommendations that are reasonable with feeling like you ar There customer service is by fair top notch. They listen to you as the customer and make recommendations that are reasonable with feeling like you are being upsold something. More
by WISEGUYBG99
Employees Worked With
