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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
375 Reviews

375 Reviews of BMW of Wesley Chapel - Service Center

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August 25, 2023

Excellent service Ridiculous to have a 15 word minimum Ridiculous to have a 15 word minimum More

by Ddiamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
August 19, 2023

Great fast service. The service team knew my needs and delivered. The in and out process was a breeze More

by Sbudhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Excellent service person and mechanic. I appreciate the great communication. Both very professional and thorough. More

by Berickson12003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
August 01, 2023

Efficient and courteous staff. Great facility and proximity to my current location. Well informed service counselor More

by ulgowda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Darner
July 26, 2023

Poor service! Couldn't even honor a battery warranty that was a year old very disappointed would never return. More

by Reoglenn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Costello
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

The service provided as soon as you drive in and the welcoming by the host. More

by marvin_mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ysrael
June 23, 2023

Very good professional and very friendly customer service by Mr.Jose Irizarry. I give him 5*****. Service was great and I would recommend BMW of Wesley Chapel without reservation 5***** More

by Peter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Irizarry 5*****
June 13, 2023

Stopped by to schedule a service and they were able to fit me in that morning. Jose was helpful, kind, and answered a few questions I had or directed me to the right person. Thank you! More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 24, 2023

Very customer service oriented. Michael and Javier were on the ball and along with tech kept me informed. Excellent service! More

by Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Javier in service
April 29, 2023

The staff is very professional, and courteous, answer all my questions and I really trust them with my car, they keep it running great. Eric Costello is always honest, a few times I had minor issues and he More

by Md1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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