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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
370 Reviews

370 Reviews of BMW of Wesley Chapel - Service Center

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October 01, 2020

I’ve been having a problem with my air conditioner for 3 months and it took 2 visits and $600 that could’ve been fixed the first visit. They also upcharged every part they used in my car. They charged me $3 More

by Marisa
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2020

Outstanding. Helped with phone directions once I got off 75. (Not easy to find). Once there James welcomed me and went over how long it would take for service. Great dealing with dealership. Worth the drive More

by JOE.SURKAMER09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Professional, kind, accommodating. Whenever I have my Mini serviced, I find that everyone there is respectful and kind! Customer service is Awesome! That means a lot! More

by CUDBU2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2020

Jordan is always great to deal with. MWC is a good place to have your car serviced, the only place that I take my wife's car. More

by MJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Honest job, good priceFront engine seal replaced a few Honest job, good price Front engine seal replaced a few years ago, needed replacement again, service manager said if I paid for the parts he would no More

by bobsx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

I brought in my car for a a routine oil change. Fantastic service with great pricing. I can not recommend bmw of Wesley chapel enough. More

by DMALVANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2020

pleased except one thing, I got my bill and review of the vehicle upon completion of the scheduled work, and no update during the visit and nothing was mentioned at checkout so paid the bill. Drove 2 hr roun More

by Kelly M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
September 13, 2020

Mark is great. He has an excellent temperament.X x x x x Mark is great. He has an excellent temperament. X x x x x x x x x x x x x x x x x More

by Bob M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Youngsma
September 11, 2020

I bring my mini for service because I purchased my vehicle at Wesley Chapel Mini. I am however Disappointed that there are never any liners available when my vehicle takes longer to service. More

by BASSETTGONZALEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

JORDAN IN SERVICE IS AWESOME VERY DETAILED IN HIS JOB THE SERVICE COMPLETED IN GOOD TIME BUT IT TOOK ME ALMOST 6OMINS TO GET MY VEHICLE FROM THE TIME I PAID MY BILL TO DRIVE AWAY 60 MINS FOR More

by budlt4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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