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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
373 Reviews

373 Reviews of BMW of Wesley Chapel - Service Center

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October 16, 2020

Wonderful! Everyone was so attentive. We are very glad to make you our go to BMW dealership. Everything went smoothly and we were very happy. More

by gina.walker.fl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Walker in service. Outstanding.
October 16, 2020

This dealership has an awesome service department. They take care of their customers and makes them feel good. The quality of care of my vehicle was subpar. More

by edon52
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

I purchased my Mini Cooper at this location back in 2013 and I have brought it here and only here for service. I have been very pleased in my experience here. James and Jordan have been very professional, More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2020

That's a lot of words required for a review. Well, Jordan was very attentive and helpful. He showed me around and how my car was being fixed. More

by sbennett7825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2020

It was all good. It’s difficult for me to drive 200+ roundtrip miles for service. So, it’s very important to get professional, fast service and be kept informed on progress. More

by LAUDERDALELB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

Service Staff Member James always goes above and beyond to assist me each and every time I present at this department. He is through when explaining my bill before repairs are done and advocates on my beha More

by uniquanyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan and Eric
October 09, 2020

Communication could’ve been better. Overall satisfied with repairs but not with how things were handled. I’d rate this trip Average due to what seemed to be a lack of effort. More

by Mariam Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

I have been using Reeves for service, but Wesley Chapel Is much more convenient since we moved here a year ago. They are a little cramped inside and out, but the service was good from the dealership and th More

by ggrass46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

The service manager Eric and the advisors were all amazing and helpful! I was in and out quickly. Marc assisted me with getting new wipers for my BMW. More

by Jordynyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

Eric Costello and his service team are exceptional. I drive over hour to come for the service on my Mini and wouldn't go any of service department. More

by ROSEMARYNICHOLS20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.