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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
373 Reviews

373 Reviews of BMW of Wesley Chapel - Service Center

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October 30, 2020

Good experience. We think highly of the service at the dealership and will continue to use the service department. Thanks again for a good experience. More

by dtaylor42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Marc was very helpful and made my service experience very fluid and stress free. The rental X5 that was provided while my car was being worked on was very convenient More

by mitchellsteven67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

Marc took care of business going the extra mile. Arranged things around my busy schedule. Never gave up until every little issue was fixed. Thanks bro. More

by honor.brandao
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

Excellent service at this location! I have been here multiple times with my car and each time service has been responsive, quick to communicate (I never have to follow-up with them), and has completed a More

by dvan00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2020

Excellent service at this location. Everyone was so very helpful. I would definitely recommend BMW of Wesley Chapel. Short wait time and plenty of snacks! More

by joanneharris419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2020

My engine light was still on when i picked up my car without satisfied answer. I know my car needs work but instead of giving $6000 estimate not any offer or solution brought it up to me. More

by eray.kocaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Youngsma
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

I feel I’m very fortunate to find a service department that does quality work and are all very personable. Eric and the crew have never let me down. More

by SUMCHEM50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

Friendly. Fast, safe, kept in constant touch. I really loved that they kept me updated with the progress of the work done to my. Mini. Great experience!!! More

by ANGELWISKR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaCole Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

Jordan didn’t always have the best news to deliver - repairs are never good news- but he went above and beyond to make sure we were taken care of. More

by byhisgrace289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2020

I have been coming to Mini Of Wesley Chapel for numerous years now upon this visit I discovered that it is now going to be both BMW and Mini which is a awesome combination/integration I love the service dep More

by Vette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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