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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
373 Reviews

373 Reviews of BMW of Wesley Chapel - Service Center

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November 11, 2020

Great Service, the car was completed on time, and I was notified promptly, also really liked that car was washed and vacuum cleaned too Thank you More

by oswaldo_f
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

Took my vehicle in for 9:30 apt ,was told apt would take 3 hours. My assigned associate was not available, told associate that took info I needed to pick car up between 1:30 and 2 due to my husband's work s More

by kristybellamy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Revere
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

It was my first time at this location and every one was awesome and exceeded my expectation I will definitely be going back for all of my service needs. More

by SR.1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

The staff is courteous and friendly. Service was quick and easy to schedule!Thank you Bmw team, I recommend this dealership to all and anyone who asks! More

by LuvBmws2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 08, 2020

Marc arranged a driver to pickup and deliver my car the same day requested for service. My car was also washed, I’m happy to have a BMW dealer in the neighborhood and I no longer have to go to reeves. Than More

by FlHedging1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

The staff here are very courteous, informative and not at all pushy. I was given up front a detailed outline of my recommended services. After servicing my car, it was thoroughly washed inside and out. I co More

by gonzalezurquia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

I am a long time customer of about 9 yrs. What you have done to Mini is horrible. Booting them out and taking over while you build BMW isn't right. The Mini guys are awesome & they always take care of me More

by Weo77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge hasn't worked her in over a year!
November 07, 2020

They were not aware of the appointment that had been set up for the windshield replacement. This had been set up the week prior . Thanks More

by yeddy1132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

Wesley Chapel listens to customers and as a result solves problems that others brush off. Most recently ii was a convertible top that would not go up and I had been told by others to open the trunk and play More

by AFAYISLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2020

James did great! Got me in and out in a reasonable time and got everything addressed that I requested. Couldn't be happier. Thanks again! More

by nikkispirakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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