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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
373 Reviews

373 Reviews of BMW of Wesley Chapel - Service Center

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November 18, 2020

My 2017 Mini Cooper S experienced a temporary failure with the round systems operations panel. The car did not show this problem when we brought it to the Service Department, but it was checked anyway a More

by glenbarbburgess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

This deslership is amazing! I am driving my 3rd MINI and have been coming to this dealership since it opened. Every one I've ever dealt with here has taken great care to do a good job and Jordan was terrifi More

by KATHIE7654
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Service manger Eric, and head of maintenance team Miguel did a excellent job taking care of my car, they are really friendly and they take their job very seriously More

by H.ALHAMMADI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
German Diez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Bennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2020

Xavier was really helpful from beginning to end he made the process so easy for me so professional definitely will be coming to do my service here in the future all the staff was kind and pleasant More

by LUISADJSS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier
November 15, 2020

Marc Youngsma was a terrific help! I came to have my suspension checked because another shop, which I won’t be going to in the future, said I needed it replaced. Marc took me to the shop and had William More

by mjmusial
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2020

No issues good service as expected zzzxxx BMW BMW MINI TAMPA GOOD SERVICE WESLEY CHAPEL. ENGINE LIGHT. BMW MINI TAMPA. GO BUCS GO LIGHTNING. USA More

by MAXIMUS004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2020

My car is still not fixed despite weeks of sitting at the dealership waiting for parts. I’m extremely frustrated at having to continually drive back and forth to the dealership being told it’s fixed only to More

by bherman0880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Youngsma
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Jordan provided outstanding service on my Mini Hardtop. He replaced my battery, updated some electronics and washed my car. Then, he called and asked if was OK to have the car driven back to my house. O More

by HPN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

Superb service. This is not my closest dealer, but worth driving the extra distance! I was impressed with the documentation I received following my service event. The people were fabulous! More

by deborahlheim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

I thoroughly enjoy getting my car serviced at Mini of Wesley Chapel! The Mini service department and sales team are professional and friendly. You all are rare in the car service world and VERY much appr More

by Spunky's Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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