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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
373 Reviews

373 Reviews of BMW of Wesley Chapel - Service Center

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December 07, 2020

It took 3 hours to do my 20,000 mile maintenance 😒 Jordan was polite, friendly and helpful. The guest lounge had drinks and snacks. I wish there was a dealer closer to me to do the work. It takes me o More

by STAJORUSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

The dealership and their staff are excellent. My experience this time was marred by a machine in the service department that broke; causing a very lengthy delay in servicing my vehicle. More

by JWILLIAMS324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

Extremely easy and convenient. Dropped off night before and got word it was all set by 10 next morning. The guys were friendly and courteous More

by TSSTRIGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

I’ve dealt with Eric over the years and he is the reason I continue to return. Jordan has been my service advisor over the last few visits and is also outstanding! More

by DLAUGHLIN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2020

Fast and very efficient service provided. Customer oriented environment with all facilities required provided. Good location and close from home with easy access facility. Moved from Reeves Motor Im More

by woberdecia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2020

We were very pleased with our visit. The service tech suggested rotating the tires and that was a good idea. Requiring twenty five words is obnoxious. More

by MCCABE4SLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Always a great experience! Excellent service! The parts and service team at Mini of Wesley Chapel is the best. Always very professional and upfront. Thank you to Javier, Eric, and Jordan. Keep up the great More

by jtorres26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier 5 stars
December 03, 2020

Love the way they operate. Updates with video to see for yourself and great staff. Top notch service. Great experience. I will gladly continue to do Business with them. More

by damagecntrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

I dealt with Jordan as the service writer. He was very accommodating and attentive to my concerns. Great job. You also have the best hot chocolate I've ever had. More

by WALNUT1004
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Always kept name form please for the service and the guys are always friendly thanks to the manager Eric the service advisor Jordan and the technician Miguel super knowledgeable and super friendly always wil More

by JONARENTAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel the technician work on my car
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