BMW of Wesley Chapel - Service Center

Always a pleasure working with any department at this dealership. Professional and customer centric 100%. dealership. Professional and customer centric 100%. More

Excellent service! ! Although I didn’t have appointment, the BMW of Wesley chapel did a great job. The battery was replaced, the car was reset and even they took care of ! Although I didn’t have appointment, the BMW of Wesley chapel did a great job. The battery was replaced, the car was reset and even they took care of my AC problem. I’m a happy customer and I highly recommend them to everyone. More

Nathan rocks! ! I’m a new Tampian in the area and Nathan’s expertise in describing services are unmatched and Superb!!! Keep him at all costs!! ! I’m a new Tampian in the area and Nathan’s expertise in describing services are unmatched and Superb!!! Keep him at all costs!! More

Service from Patrick was outstanding! I will use Patrick as my service advisor in the future. They also did a great job washing my car! I will use Patrick as my service advisor in the future. They also did a great job washing my car! More

Harley was a pleasure to work with. Overall BOTH visits within a day of each other were okay. From maintenance visit , to major repair.visit. Always bring my vehicle here. Overall BOTH visits within a day of each other were okay. From maintenance visit , to major repair.visit. Always bring my vehicle here. More

Nathan is an excellent service advisor-very attentive. Also, at the loaner department is always extremely helpful as well.. she is always hustling to do anything she can for the customer! Also, at the loaner department is always extremely helpful as well.. she is always hustling to do anything she can for the customer! More

I would like to commend Mr. Javier Rivera for his efforts in getting my front parking sensor replaced without causing interruption to my busy work schedule. Javier ensured that Javier Rivera for his efforts in getting my front parking sensor replaced without causing interruption to my busy work schedule. Javier ensured that I got the soonest appointment available, and a loaner vehicle ready so I could make it to work on time. Since the replacement sensor had to be ordered, Javier kept me up-to-date on when my vehicle would be ready. When I picked-up my vehicle, it was clean inside and out thanks in part to Javier making sure that it was done. Javier has done it again by delivering outstanding service consistently each time I bring my vehicle for service. Thank you Javier for a job well done! More

Thank you to my service advisor Jose I. for making my experience great! He answered all my questions promptly and the plus my car was in and out same day! for making my experience great! He answered all my questions promptly and the plus my car was in and out same day! More

Service was quick. Not crowded. We were offered a loaner which was appreciated, but being asked to return car with a full tank of gas or pay $8 per gallon after spendin Not crowded. We were offered a loaner which was appreciated, but being asked to return car with a full tank of gas or pay $8 per gallon after spending so much money, I’m not used to… Also, your service lobby could benefit from a makeover… Service advisors should be in cubicles with desks and chairs/seating areas for a more engaging interaction and enjoyable experience for their customers. More

Very good services , I was able to fix my car with efficient time and Harly the advisor helped me a lot , thanks for you customer service efficient time and Harly the advisor helped me a lot , thanks for you customer service More