BMW of Wesley Chapel - Service Center

Very helpful as always. They were very informative and knowledgeable and had no issue sharing that knowledge with us. They had a fast turn around also. knowledgeable and had no issue sharing that knowledge with us. They had a fast turn around also. More

Marc and James are both excellent at their jobs, and always helpful. They are knowledgeable and you can tell they care about providing quality service. always helpful. They are knowledgeable and you can tell they care about providing quality service. More

Car drives great after multiple visits. Overall service was great. In my first visit, I had to change tires and paid for alignment, drive wasn’t right and had to bring it back the next day. Turns out the a was great. In my first visit, I had to change tires and paid for alignment, drive wasn’t right and had to bring it back the next day. Turns out the alignment wasn’t done right the first time. I complained about the leak on the roof and they replace the parts and tuned my car perfectly. Williams went above and beyond to repair my car. However, one day after taking the car back, the roof wouldn’t close at park and they had to send a tech to my office to “fix” it. It wasn’t much of a fix because the tech just drove slowly around my work parking lot. I’m actually worry about the function of the roof in long run because no logical explanation was given for why it was stuck. More

Told service what was wrong. Rear driver stop light not working. Also told service person error signal said problem with rear and pinion. Said could not replicate steering problem. Chose not to do repair. working. Also told service person error signal said problem with rear and pinion. Said could not replicate steering problem. Chose not to do repair..skeptical of professional diagnosis. Was charged about $90.00 for diagnosis. Told he gave me a break should have been double. Reason for me being unhappy was because I told service rep that rear stop light malfunctioning and had to pay for something I told him when made appt More

I have always had great experience with Mini of Wesley Chapel. Service advisor, Jordan, has always been helpful along with the rest of the staff I have encountered. Chapel. Service advisor, Jordan, has always been helpful along with the rest of the staff I have encountered. More

Having a 2018 Mini Hardtop and a 2015 Mini Countryman I always bring my cars to Mini of Wesley Chapel for service. My Countryman has over 115,000 miles and runs like new. I attribute this to the excellent always bring my cars to Mini of Wesley Chapel for service. My Countryman has over 115,000 miles and runs like new. I attribute this to the excellent service provided. The service personnel are super friendly and I feel that I can trust them to provide me with only excellent advice. More

James was fantastic to work with!! The service here is amazing and they always go above and beyond. I love my mini but it’s the service that I receive from them that will keep me in either a BMW or anoth amazing and they always go above and beyond. I love my mini but it’s the service that I receive from them that will keep me in either a BMW or another mini in the future with Wesley Chapel!! More

Jordan is the BEST!!! He's always willing to help customers understand vehicle needs, helps prioritize vehicle needs and most importantly HONEST!!! Thank you Jordan!! customers understand vehicle needs, helps prioritize vehicle needs and most importantly HONEST!!! Thank you Jordan!! More

I realize the price was dealer price but I think it was too high. I would recommend bringing it the price down for this procedure too high. I would recommend bringing it the price down for this procedure More

Excellent service! Service advisor is professional and courteous. Oil change was quick. Video of vehicle inspection was provided. Car wash was done. There is just a tiny problem that the facility and courteous. Oil change was quick. Video of vehicle inspection was provided. Car wash was done. There is just a tiny problem that the facility and parking lot is so small and crowded that is difficult to get in and out. More