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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
391 Reviews

391 Reviews of BMW of Wesley Chapel - Service Center

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January 17, 2021

Always great service and the staff, especially Jordan are very helpful. I’m on my 3rd mini from this dealer and will continue to purchase from them More

by WILEY.KL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2021

Jordan was phenomenal... one of the best service advisors who I’ve ever met! I am new to this location, and I will most definitely think of it as my new MINI home. More

by Jhellman2007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I found the Shop leader to be helpful too (and one of his techs went over & above to find a special key for my tires).
January 17, 2021

Very friendly professional service. Great service, Jordan does a great job, I’ve been dealing with him and does a great job. Great staff period. More

by KUJOVETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Eric and his team were awesome. They diagnosed my problem quickly and went to work immediately to fix the issue. A great and efficient service department. More

by lndafoster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2021

The manager was exceptional as he sent a loaner to my house to pick up my vehicle after I had just missed them by minutes. Superior customer service! More

by LHW3156
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Harvie
January 13, 2021

Service was wonderful! Thank you Javier! It was quick, parts were ordered and in the next day. Flexible with the day and time to pick up! More

by CWOJNAR99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
January 13, 2021

Greta service, great communication from my service manager. I drive 60plus miles to get my car serviced with you. I would never consider going anywhere else. Bravo! More

by DECLANSHEEHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Great customer service experience!Took great care of me Great customer service experience! Took great care of me and my vehicle. Would highly recommend James for any vehicle service. Will definitely retu More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2021

I used to go to Fields in Lakeland and decided to try BMW of Wesley Chapel. So glad I did. Service department are always great. Very professional and always very nice and helpful. Will definitely be back. More

by APEREZ0269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2021

It's nice to have qualified BMW service closer to home. I previously went to Reeves. Jordan and the service team were pleasant and professional. They kept my car overnight under cover (was just detailed More

by kksorrentino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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