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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
376 Reviews

376 Reviews of BMW of Wesley Chapel - Service Center

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January 13, 2021

Greta service, great communication from my service manager. I drive 60plus miles to get my car serviced with you. I would never consider going anywhere else. Bravo! More

by DECLANSHEEHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Great customer service experience!Took great care of me Great customer service experience! Took great care of me and my vehicle. Would highly recommend James for any vehicle service. Will definitely retu More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Service was wonderful! Thank you Javier! It was quick, parts were ordered and in the next day. Flexible with the day and time to pick up! More

by CWOJNAR99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
January 10, 2021

I used to go to Fields in Lakeland and decided to try BMW of Wesley Chapel. So glad I did. Service department are always great. Very professional and always very nice and helpful. Will definitely be back. More

by APEREZ0269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2021

It's nice to have qualified BMW service closer to home. I previously went to Reeves. Jordan and the service team were pleasant and professional. They kept my car overnight under cover (was just detailed More

by kksorrentino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

This was my first time and Wesley Chapel BMW, it was very pleasant experience, is it drop off and pick up, my advice of Jim was very helpful and informative More

by imaddibo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

So happy I purchased a mini from Mini of Wesley chapel. Customer service is amazing! Service department is outstanding. They always take great care with my car More

by kaileynoel93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Excelente servicio y excelente trato del personal autorizado. Muchísimas gracias Mr. Javier Rodriguez Agradezco tu sinceridad y tu trato al servicio al cliente. No cabe duda que eres profesiona More

by larajesus7878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
January 07, 2021

It took about 3 hours (I waited there) to do the oil change. I had asked for a tire rotation but they forgot to do that. It was a couple days before Christmas so I’m guessing maybe they were under sta More

by fsu_cpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Jordan and Jorge have both been great to work with and I appreciate the care and concern they took for both me and my vehicle. More

by kjones31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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