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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
391 Reviews
Today: 7:00 AM - 7:00 AM Closed Now
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391 Reviews of BMW of Wesley Chapel - Service Center

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February 20, 2021

Technician should be working at Toyota. Incomplete work. Racist staff. Better off at reeves bmw. Left car door hanging and glue all on outside of car. No respect for others property and poor workmanship More

by heaven2309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Costello
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

It was our first initial experience with a local BMW dealer Everything went very smooth and professional from the get go til the end of visit/service Two thumbs up for Jordan and Javier!! More

by JRPRI56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
February 12, 2021

Service Advisor James & Mechanic Technician Josh Rock! I highly recommend this dealership and working with these two individuals! Had an Awesome Experience! They got my vehicle in and out in a few days. More

by raycombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

The service guys at this dealership are the reason we keep buying Minis...on our 8th one! We have been loyal fans since the Grand Opening! Thank you!!! More

by MBUGGICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
German Diez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2021

I am so glad to have a BMW dealership in my backyard!! The personal attention given by the staff is so refreshing and welcoming! Thanks! More

by GWENLUNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Alba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

Jordan was very thorough and professional in keeping me updated on the progress of the service being done. Overall, it was a great experience. Appreciated the car was and vacuum as well! More

by Terri30350
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Very transparent pricing, service was great. The only thing O would have appreciated is them calling to tell me I needed my rear tires and break pads dealt with too in addition to what I had scheduled fo More

by Jbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
February 01, 2021

Jordan was very professional! Kept me informed on the status of my vehicle and answered any questions I had promptly! Pleasure doing business with him! More

by dwood966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

Eric, Janes and the rest of the staff were superb in taking care of my issues and offered the best customer service. They followed up after and provided great advice More

by PEREZLDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2021

Service staff excellent, professional and courteous. All questions answered. Texted updates regularly. It is a pleasure doing business at this dealership. Thanks for a great job. More

by LCCARNP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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