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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
376 Reviews

376 Reviews of BMW of Wesley Chapel - Service Center

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March 03, 2021

Outstanding Service ! Javier is great. Very friendly people. A nice waiting area. Plan to stay, they seem to have an issue with the driver shuttle More

by ncruz.sonystyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
February 25, 2021

Jordan is awesome, always going above and beyond in order to help us make better decisions regarding my daughter's MINI. He is a great asset to your organization More

by JOSETELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

Excellent service.. Very friendly... Update provided before service....Cost estimate provided. Car washed...Over all every thing very excellent....Professional courteous and very accommodating people More

by mpatelg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Found all the staff at BMW of Wesley Chapel to be Professional, Courteous, & quite Accommodating. Very happy to use them as my new dealership for sales and service. More

by Adam Laufer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

Came in for just a regular check-up. They were able to accommodate a same day appointment and worked quickly. They reported no issues and even washed the car for me. More

by lrmartin18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2021

Technician should be working at Toyota. Incomplete work. Racist staff. Better off at reeves bmw. Left car door hanging and glue all on outside of car. No respect for others property and poor workmanship More

by heaven2309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Costello
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

It was our first initial experience with a local BMW dealer Everything went very smooth and professional from the get go til the end of visit/service Two thumbs up for Jordan and Javier!! More

by JRPRI56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
February 12, 2021

Service Advisor James & Mechanic Technician Josh Rock! I highly recommend this dealership and working with these two individuals! Had an Awesome Experience! They got my vehicle in and out in a few days. More

by raycombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

The service guys at this dealership are the reason we keep buying Minis...on our 8th one! We have been loyal fans since the Grand Opening! Thank you!!! More

by MBUGGICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
German Diez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2021

I am so glad to have a BMW dealership in my backyard!! The personal attention given by the staff is so refreshing and welcoming! Thanks! More

by GWENLUNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Alba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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