BMW of Wesley Chapel - Service Center

Courteous and professional as well knowledgeable. I have never been disappointed with the services by the team at WS Mini - though we have moved an hour south of the dealership, will continue to drive for t never been disappointed with the services by the team at WS Mini - though we have moved an hour south of the dealership, will continue to drive for the service they provide. Thank you and keep up the great service. Loyal customer since opening , 8 years strong! More

Called for an appointment and got me scheduled at my convince. The staff was very friendly, answered all my questions and drove away with a very clean car! Thank you! convince. The staff was very friendly, answered all my questions and drove away with a very clean car! Thank you! More

You’ve really destroyed this place. It used to be the best customer service now it’s the worst. You clearly don’t care about your MINI customers. I even messaged your GM and got nothing back. The MINI pe best customer service now it’s the worst. You clearly don’t care about your MINI customers. I even messaged your GM and got nothing back. The MINI people were relaxed and friendly, knew you by name. The new people act like you’re a bother. Service was incomplete (fluids not refilled during oil change) and somehow you lost my car for 30 minutes while I frustratingly waited and was ignored by Erika. More

Jordan is very professional and courteous every time I have a question about my vehicle and the work that is being performed on it. I would definitely recommend them. have a question about my vehicle and the work that is being performed on it. I would definitely recommend them. More

Service was good. However, felt it was pricy. Also need to improve customer service. Asked for replacing coolant expansion tank, the price was $200 more than what was charged by other BMW dealers in Tampa to improve customer service. Asked for replacing coolant expansion tank, the price was $200 more than what was charged by other BMW dealers in Tampa area More

the time at the dealership went smoothly and the email with the results was wonderful. thank you for the snacks & sodas. see you soon on the recall. with the results was wonderful. thank you for the snacks & sodas. see you soon on the recall. More

Got a blowout at Saddle Brook resort and BMW picked it up and then towed it to you for a new tire. You had the tire on hand and had my car ready for me after i got to play two rounds of golf! Thank you al and then towed it to you for a new tire. You had the tire on hand and had my car ready for me after i got to play two rounds of golf! Thank you all for saving me a day of vacation! More

Love this dealership! Efficient, trustworthy, reasonable & friendly staff - especially Erika. One of the reasons I purchased a second MINI was knowing what to expect when servicing it. & friendly staff - especially Erika. One of the reasons I purchased a second MINI was knowing what to expect when servicing it. More

Great experience. I booked my appointment online the same day and they got my car right in despite being busy. They were upfront about the pricing and had me fixed up, washed, and out of there in a few hours day and they got my car right in despite being busy. They were upfront about the pricing and had me fixed up, washed, and out of there in a few hours. More

I always have a great experience with Jordan at Mini of Wesley Chapel. I appreciate this dealership willingness to address my concerns, the level of customer service received and the quality of work of the Wesley Chapel. I appreciate this dealership willingness to address my concerns, the level of customer service received and the quality of work of the mechanics. More