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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
391 Reviews

391 Reviews of BMW of Wesley Chapel - Service Center

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March 28, 2021

Every experience at this Mini dealer has been positive. One of the service managers Jorden has been super in giving me information and help, he is great. Art More

by ACHEWRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

Very good team. Need better signage during construction. Otherwise no complaints. Jordan was very cordial and he knew his job. Help me tremendously great person More

by DRFSOSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

My experience with the service department was awesome. Javier made the drop-off process simple. Zhe car was ready when promised and they washed it before returning it to me. All in all, it was a great More

by OMARRH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
March 26, 2021

After reviewing the recommended repairs that your part changer list for my Mini, I decided to get a second opinion. It turns out that the oil leak was from the main engine seal and not from the three loc More

by CNichols_57
Recommend Dealer
No
Employees Worked With
Eric Costello
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

They went above and beyond me. They brought the car to me when I couldn't pick it up. I would recommend their services to all. More

by JOSEANER07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica
March 25, 2021

Service team was responsive and great - we needed them in a crunch and they came through!! James was very helpful and responsive. Thank you very much. More

by btrosenlund
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Javier was awesome and very attentive. He always let me know what was going on with my service. It was a pleasure dealing with him. More

by TPBURCHARDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier in Service.
March 23, 2021

Had an issue with my bmw and they resolve it right away it wasn’t easy but they got it done. Thank you! Definitely coming back to get my car service there again. More

by Octavio M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
March 23, 2021

I just started using BMW of Wesley Chapel and the staff has been very courteous and professional with personal treatment and service. Javier did a great job. More

by chillmilt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
March 23, 2021

Excellent first experience with BMW of Wesley Chapel service department. Javier Rivera was kind and helpful, answered all of my questions, and explained everything to me perfectly. I also appreciated th More

by ghunt3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
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