BMW of Wesley Chapel - Service Center

Javier was awesome and very attentive. He always let me know what was going on with my service. It was a pleasure dealing with him. know what was going on with my service. It was a pleasure dealing with him. More

Excellent first experience with BMW of Wesley Chapel service department. Javier Rivera was kind and helpful, answered all of my questions, and explained everything to me perfectly. I also appreciated th service department. Javier Rivera was kind and helpful, answered all of my questions, and explained everything to me perfectly. I also appreciated the inspection and cleaning of my car at no charge. Great experience. More

Had an issue with my bmw and they resolve it right away it wasn’t easy but they got it done. Thank you! Definitely coming back to get my car service there again. it wasn’t easy but they got it done. Thank you! Definitely coming back to get my car service there again. More

I just started using BMW of Wesley Chapel and the staff has been very courteous and professional with personal treatment and service. Javier did a great job. has been very courteous and professional with personal treatment and service. Javier did a great job. More

Courteous and professional as well knowledgeable. I have never been disappointed with the services by the team at WS Mini - though we have moved an hour south of the dealership, will continue to drive for t never been disappointed with the services by the team at WS Mini - though we have moved an hour south of the dealership, will continue to drive for the service they provide. Thank you and keep up the great service. Loyal customer since opening , 8 years strong! More

Called for an appointment and got me scheduled at my convince. The staff was very friendly, answered all my questions and drove away with a very clean car! Thank you! convince. The staff was very friendly, answered all my questions and drove away with a very clean car! Thank you! More

You’ve really destroyed this place. It used to be the best customer service now it’s the worst. You clearly don’t care about your MINI customers. I even messaged your GM and got nothing back. The MINI pe best customer service now it’s the worst. You clearly don’t care about your MINI customers. I even messaged your GM and got nothing back. The MINI people were relaxed and friendly, knew you by name. The new people act like you’re a bother. Service was incomplete (fluids not refilled during oil change) and somehow you lost my car for 30 minutes while I frustratingly waited and was ignored by Erika. More

Jordan is very professional and courteous every time I have a question about my vehicle and the work that is being performed on it. I would definitely recommend them. have a question about my vehicle and the work that is being performed on it. I would definitely recommend them. More

Service was good. However, felt it was pricy. Also need to improve customer service. Asked for replacing coolant expansion tank, the price was $200 more than what was charged by other BMW dealers in Tampa to improve customer service. Asked for replacing coolant expansion tank, the price was $200 more than what was charged by other BMW dealers in Tampa area More

the time at the dealership went smoothly and the email with the results was wonderful. thank you for the snacks & sodas. see you soon on the recall. with the results was wonderful. thank you for the snacks & sodas. see you soon on the recall. More