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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
375 Reviews

375 Reviews of BMW of Wesley Chapel - Service Center

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March 31, 2021

I've had great service work done the few times I've been it. The only bad thing is not sure about getting to the build, you need better signage. I was thinking you could take a right into the lot but you ca More

by JSEAVER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A young lady.
March 31, 2021

Over price for repair dropping $1000 for small repair job is a little much. Guess you have to pay for your new building, I drive their to get 1 item fixed then 48 hours later another problem. More

by stacyneal1323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

Always great service, friendly people, and car comes back very clean. Have been dealing with them for 6 years on my cars. Always a good experience! More

by BARBARAFOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
March 31, 2021

*The customer services is outstanding and after developing rapport with Mr. Costello a staff person of high integrity and someone customers feel they can trust maybe because of his long tenure w More

by ewh2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2021

Every experience at this Mini dealer has been positive. One of the service managers Jorden has been super in giving me information and help, he is great. Art More

by ACHEWRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

Very good team. Need better signage during construction. Otherwise no complaints. Jordan was very cordial and he knew his job. Help me tremendously great person More

by DRFSOSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

My experience with the service department was awesome. Javier made the drop-off process simple. Zhe car was ready when promised and they washed it before returning it to me. All in all, it was a great More

by OMARRH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
March 26, 2021

After reviewing the recommended repairs that your part changer list for my Mini, I decided to get a second opinion. It turns out that the oil leak was from the main engine seal and not from the three loc More

by CNichols_57
Recommend Dealer
No
Employees Worked With
Eric Costello
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

They went above and beyond me. They brought the car to me when I couldn't pick it up. I would recommend their services to all. More

by JOSEANER07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica
March 25, 2021

Service team was responsive and great - we needed them in a crunch and they came through!! James was very helpful and responsive. Thank you very much. More

by btrosenlund
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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