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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
375 Reviews

375 Reviews of BMW of Wesley Chapel - Service Center

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April 08, 2021

Excellent service, not to say the patience that they have during these COVID-19 times. I would like to see contactless pay and emailed receipts in all departments. Service had email receipts but no contactle More

by SENOGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Jordan was fantastic. Dealer service always seems costly but I trust the work, customer service is great and I need reliability. The follow up text the next day after my car’s service was appreciated! Thank More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Good experience service the whole crew of bmw have the best service and prices ..I just got my airbag done was quick with no problem More

by VIKTUDIO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristain Reyes-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Been treated really well by Service manager Eric & Chief Maintenance Miguel. Those guys gives the best customer support & they earned my respect as a customer More

by H.ALHAMMADI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel chief Maintanance
April 05, 2021

Prompt service, helpful answers to questions asked, Prompt service, helpful answers to questions asked, clean customer service areas and refreshments for that snack time. A good hot drink for starters More

by COMPUNUTLWG
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2021

The service is great. After the repair, they noticed a defect in the closing of the gas cover. I was impressed by the explanation of the service manager, what the company will do to correct it. So I am e More

by ELARN8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2021

Your employees are always so helpful and friendly, and they go out of their way to make sure the customers are happy. Thank you! I was there for a few hours so my computer in my car could get updated, and More

by johnsontallitsch.k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2021

The entire service team is the best. They are very professional courteous and knowledgeable. I would recommend this service department to everyone. They have been servicing my Mini for five years a More

by QUAHOG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2021

Excellent customer service and great service department. Providing a loaner car helped me with continuing to see my patients while my car was in the shop. More

by sharlanfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2021

very good attention and very good service Very well satisfied with your attention they were very cordial. the area very comfortable all the staff who attended me all very nice 😊 More

by SYNOCENTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika
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