BMW of Wesley Chapel - Service Center

Rey will do what it takes to get something done. Mersadis is just a very knowledgable, pleasant to work with, service oriented individual. is just a very knowledgable, pleasant to work with, service oriented individual. More

I drive back and forth from boston and have used three dealerships. Wesley Chapel has been the most comprehensive and professional . Very responsive, friendly and resolved my problem quickly. Loved the vi dealerships. Wesley Chapel has been the most comprehensive and professional . Very responsive, friendly and resolved my problem quickly. Loved the video from my technician explaining the work completed. A plus rating. More

Kevin D. did an amazing job keeping me updated with the status of the service. Zach R. Was extremely insightful in his feedback of the services performed. Both represented the dealership well and added status of the service. Zach R. Was extremely insightful in his feedback of the services performed. Both represented the dealership well and added to the positive service experience. A+ More

Servise now is much way better and consider buying same brand next few years. Special thanks to Javier on service desk and guy who did the t repair. Big thanks brand next few years. Special thanks to Javier on service desk and guy who did the t repair. Big thanks More

Marsalis and Lee were honest and thorough with the assessment of my 2014 Z4 and Ryan did a great job of taking care of my 2011 328. l would definitely recommend the dealership. assessment of my 2014 Z4 and Ryan did a great job of taking care of my 2011 328. l would definitely recommend the dealership. More

Great customer service as always and always friendly, I strongly recommends BMW Wesley Chapel strongly recommends BMW Wesley Chapel More

Although my car was forgotten for service and I had to call to follow up, the staff member handled the situation professionally and very apologetic. Things happen sometimes and they're just probably busy call to follow up, the staff member handled the situation professionally and very apologetic. Things happen sometimes and they're just probably busy that day. I'd still come back for service. More

Friendly service. Fast turn around. But they completely missed 2 tires that had split and separating tread. Drove the car 100 miles from dealership and ended up on interstate roadside with total tire fail missed 2 tires that had split and separating tread. Drove the car 100 miles from dealership and ended up on interstate roadside with total tire failure. On a Saturday afternoon. On start of vacation. Edit: Eric and the management at BMW WC went out of their way to address our issues. After 2 months of work on our front differential (delayed due to supply chain issues) we have our beloved 650 back and in working order. As a result I have updated this review from 2 stars to 5! More

Great service , and the staffs is so polite. Making sure you feel right at home. Keeping you posted on your car while you are waiting for your vehicle.. you feel right at home. Keeping you posted on your car while you are waiting for your vehicle.. More

Communication for service was terrible, they lied about working needing to be completed that wasn’t needed and everything from new battery replacement to return phone calls took hours longer than necessar working needing to be completed that wasn’t needed and everything from new battery replacement to return phone calls took hours longer than necessary. the alarm system kept going off and the parking area was chaos. More