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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
391 Reviews
Today: 7:00 AM - 7:00 AM Closed Now
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391 Reviews of BMW of Wesley Chapel - Service Center

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October 20, 2022

Great experience as usual. .. Excellent service from my advisor Derek and enjoyed the new BMW store built.Thanks! More

by Tylerbelislefl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek I’m service 5 stars
October 19, 2022

Outstanding customer service and work quality! Special mention of Brian and Jimmy! The best!! I’ve been a loyal (extreme) BMW customer for 40 years. Given this excellent first impression at BMW More

by charlie_dawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
October 18, 2022

Very friendly staffs, they make the process easy by sending video update explaining everything. Highly recommend this dealership and their services. More

by berlinmik163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

Extremely Exceptional Polite ,Professional Helpful,Detailed Oriented, Kind,Friendly, Intelligent, Great Customer Service , Outstanding Service Manager More

by pink4me58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Doonan
Oct 15, 2022 -

pink4me58 responded

Extremely Exceptional Polite , Professional, Helpful, Detailed Oriented, Kind, Friendly, Intelligent, Great Customer Service , Outstanding Service Manager. All of the above and more.

October 07, 2022

From the moment I pulled my car into the service area, service was excellent. Ysrael Sanchez, my service advisor was very personable and informative. This is the first BMW we own and this was my first ser More

by Happy Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ysrael Sanchez
Oct 10, 2022 -

BMW of Wesley Chapel responded

We're thrilled to hear Ysrael and our team took such good care of you and your X3! Thank you for the wonderful review!

September 16, 2022

Javier was extremely professional and helpful during my visit. Kept me up to date on the status of my vehicle consistently. Provided loaner car when it went longer than expected. Car was ready, working More

by Gregbarnes44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
Sep 16, 2022 -

Gregbarnes44 responded

Excellent service! Thank you

September 07, 2022

Was very impressed with the level of service I received from BMW of Wesley Chapel. My car was completed much earlier than I expected and they exceeded my expectation. My service advisor Javier Rivera was e More

by Blasse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
Sep 08, 2022 -

BMW of Wesley Chapel responded

We're thrilled to hear our team member Javier delivered an excellent customer service experience! Thank you for the wonderful review!

September 04, 2022

Brian assisted. He was very courteous, professional, and ensured I was taken care of in such a timely fashion….I so appreciate the attentiveness and Uber rides whi More

by hemp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian in management at service area
Sep 08, 2022 -

BMW of Wesley Chapel responded

Thank you for sharing your appreciation for our team member Brian!

August 30, 2022

Everyone we spoke to including the two gentlemen who delivered the car to our home we’re top-notch! More

by Preciseia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

BMW of Wesley Chapel responded

Thank you for the fantastic review!

August 26, 2022

First class facility and personnel …. The service was excellent especially Javier the service representative. Excellent experience More

by Ddwyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
Aug 29, 2022 -

BMW of Wesley Chapel responded

Thank you for the fantastic review!

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