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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
375 Reviews

375 Reviews of BMW of Wesley Chapel - Service Center

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September 07, 2022

Was very impressed with the level of service I received from BMW of Wesley Chapel. My car was completed much earlier than I expected and they exceeded my expectation. My service advisor Javier Rivera was e More

by Blasse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
Sep 08, 2022 -

BMW of Wesley Chapel responded

We're thrilled to hear our team member Javier delivered an excellent customer service experience! Thank you for the wonderful review!

September 04, 2022

Brian assisted. He was very courteous, professional, and ensured I was taken care of in such a timely fashion….I so appreciate the attentiveness and Uber rides whi More

by hemp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian in management at service area
Sep 08, 2022 -

BMW of Wesley Chapel responded

Thank you for sharing your appreciation for our team member Brian!

August 30, 2022

Everyone we spoke to including the two gentlemen who delivered the car to our home we’re top-notch! More

by Preciseia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

BMW of Wesley Chapel responded

Thank you for the fantastic review!

August 26, 2022

First class facility and personnel …. The service was excellent especially Javier the service representative. Excellent experience More

by Ddwyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
Aug 29, 2022 -

BMW of Wesley Chapel responded

Thank you for the fantastic review!

July 17, 2022

To whom may concern the visit I had it was excellent I really appreciate the service thank you so very much its wonderful thanks again. More

by Fito Deravil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

BMW of Wesley Chapel responded

Thank you for the outstanding review, Fito!

June 12, 2022

Very efficient very customer focused very honest very professional even sent me a video of the car overall showing detail to all letting me know that all is sound. Excellent service to n all! More

by sprkplg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Darner
June 03, 2022

Workers are Fast, friendly, and efficient. I do like the video they send us about the car as they work on the car. More

by farah3238769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
May 25, 2022

Brought my car in for routine maintenance, Frank Perez was service advisor. He was friendly, checked us in AND the work was completed very quickly. The reason for 4 stars instead of 5 was that it took 10 More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perez, Joshua Z.
April 20, 2022

The service department was efficient, great communication and friendly when taking my BMW in for my first oil change. More

by Kris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
May 03, 2022 -

BMW of Wesley Chapel responded

Kris, we're delighted to hear our service team made your visit a great one -- thanks!

April 18, 2022

Always meets expectations for BMW service. The dealership is undergoing some major expansion right now but despite this, everything still works very smoothly More

by Mikey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

BMW of Wesley Chapel responded

Thank you for the outstanding review, Mikey!

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