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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
391 Reviews

391 Reviews of BMW of Wesley Chapel - Service Center

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July 26, 2023

Poor service! Couldn't even honor a battery warranty that was a year old very disappointed would never return. More

by Reoglenn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Costello
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

The service provided as soon as you drive in and the welcoming by the host. More

by marvin_mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ysrael
June 23, 2023

Very good professional and very friendly customer service by Mr.Jose Irizarry. I give him 5*****. Service was great and I would recommend BMW of Wesley Chapel without reservation 5***** More

by Peter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Irizarry 5*****
June 13, 2023

Stopped by to schedule a service and they were able to fit me in that morning. Jose was helpful, kind, and answered a few questions I had or directed me to the right person. Thank you! More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 24, 2023

Very customer service oriented. Michael and Javier were on the ball and along with tech kept me informed. Excellent service! More

by Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Javier in service
April 29, 2023

The staff is very professional, and courteous, answer all my questions and I really trust them with my car, they keep it running great. Eric Costello is always honest, a few times I had minor issues and he More

by Md1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

Always a very professional and friendly dealership. Service recently was great and I would recommend BMW of Wesley Chapel without reservation. More

by My540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

Came o. On a recall notice. Made an appoint.ment a d all was fixed. All ok More

by Ggohn45
Recommend Dealer
Yes
Employees Worked With
MIke Attia
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Have 2 BMW’s and have been happy with service but tried to make service appt online - system would not help and CHAT rep (Rachel S) was worthless. After 20 minutes of trying ended up calling Bert Smith in More

by Papa
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel S
March 03, 2023

BMW of Wesley Chapel is a great dealership. They were able to fix my car communication with the key.Ryan is a great service advisor ,I will continue going there for future Repaires. More

by VASILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grima
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